Senior Technical Solutions Engineer (Platform)

3 days ago

Tokyo, Japan

Senior / Mid Level

H1B Sponsor

Responsibilities

Troubleshoot and resolve complex customer issues related to the Databricks platform.
Provide best practices support for custom-built solutions developed by Databricks customers.
Deliver suggestions for improving performance in customer-specific environments.
Assist with issues around third-party integrations with the Databricks environment.
Demonstrate and coordinate with engineering and escalation teams to achieve resolution of customer issues.
Participate in the creation and maintenance of company documentation and knowledge articles.
Be a true proponent of customer advocacy.
Strengthen your AWS/Azure and Databricks platform expertise through learning and internal training programs.
Participate in weekend and weekday on-call rotation.

4+ years experience designing, building, testing, and maintaining Python/Java/Scala based applications.
Expert level knowledge in Python is desired.
Strong experience with SQL-based databases is required.
Linux/Unix administration skills.
Hands-on experience with AWS, Azure, or GCP.
Experience with Distributed Big Data Computing environments.
Technical degree or equivalent experience.
Written and spoken proficiency in both Japanese and English.

Apache SparkAWSAzureDatabricksGoogle Cloud PlatformJavaLinuxMLflowPythonScalaSQL