Encora

Senior AI Platform Engineer

Encora
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1 day ago
Remote, Americas or Cali, ColombiaSenior
H1B sponsor

Responsibilities

  • Enhance a platform for entity management, governance, cross-references, relationships, and business-context discovery.
  • Design and improve NER and entity-extraction pipelines using LLMs, NLP models, gazetteers, pattern matching, and blacklist-based approaches.
  • Extend extraction capabilities to streaming and real-time content sources.
  • Improve search through entity resolution, personalized search, metadata filtering, and relationship-driven exploration.
  • Design and maintain graph-based relationship models for traversal, visualization, and business-context mapping.
  • Implement entity-level security, access controls, and restricted-data filtering across retrieval and search workflows.
  • Integrate data sources and downstream business applications.
  • Translate complex business requirements into scalable technical solutions and AI-powered workflows.
  • Use and critically validate AI-assisted development tools and generated outputs.
  • Collaborate with stakeholders, mentor team members, and contribute to onboarding and knowledge sharing.

Requirements

  • 7+ years of software engineering experience, including designing and operating production data-intensive platforms.
  • Strong expertise with Elasticsearch and/or OpenSearch, information retrieval, and entity resolution.
  • Hands-on experience with graph databases and knowledge graphs, including Neo4j and Cypher.
  • Experience with applied NLP and NER using Gemma, Llama, GLiNER, spaCy, and LLM-based extraction techniques.
  • Experience with PostgreSQL, Kubernetes, and observability tools such as Datadog.
  • Experience ingesting, synchronizing, and managing data from multiple source systems.
  • Advanced architecture, data modeling, systems-thinking, and complex business-domain modeling capabilities.
  • Practical experience with GitHub Copilot, Cursor, Claude, ChatGPT, and agentic workflows.
  • Experience implementing permission-aware data access and security controls.
  • Excellent verbal and written communication skills and advanced English proficiency.
  • Preferred experience includes Oil & Gas, Energy, Utilities, Mining, enterprise data governance, master data management, enterprise search, knowledge management, graph visualization, relationship analytics, and AI-powered search and retrieval.

Benefits

  • Remote work arrangement in LATAM.

Tech Stack

DatadogElasticsearchKubernetesNeo4jPostgreSQLspaCy
Encora

About Encora

5,001-10,000 employees

Encora provides software and digital product engineering services for technology companies and enterprises, including cloud-native development, data engineering, and QA. It operates a global delivery model and supports outsourced product development and managed engineering teams. Headquartered in Santa Clara, California, Encora is privately held and was acquired by Coforge; it previously raised $200 million in private equity funding in 2019.

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