Solutions Architect | LATAM
Chainalysis5 hours ago
Mexico City, MexicoSenior
Responsibilities
- Serve as a core member of account teams and partner with Sales, Services, Customer Success, Product, and Engineering.
- Own customer outcomes from discovery and solution design through investigation support, compliance delivery, deployment, enablement, adoption, and expansion.
- Translate customer objectives, operational needs, constraints, and success criteria into technical requirements, solution designs, and implementation paths.
- Create tailored demonstrations, proof-of-value experiences, technical narratives, notebooks, dashboards, automation workflows, data integrations, reference architectures, and agentic workflows.
- Conduct blockchain investigations and provide compliance and regulatory guidance relevant to customers’ risk, fraud, investigations, security, or compliance operations.
- Develop AI-assisted workflows and automation that accelerate investigations, analysis, and customer processes.
- Guide API implementation, workflow design, data movement, integration considerations, platform adoption, and operationalization of Chainalysis data.
- Assemble outcome data, consumption metrics, adoption analysis, and expansion signals for impact reporting and renewal conversations.
- Build customer self-sufficiency, represent Chainalysis at customer meetings and events, contribute reusable assets and knowledge, and relay customer feedback to Product and Engineering.
Requirements
- Several years of experience in one or more relevant areas, such as financial services, compliance, investigations, fraud, cybersecurity, digital assets, transaction monitoring, sales engineering, solutions architecture, or enterprise product management.
- Ability to explain complex technical or operational concepts to technical practitioners, business leaders, and executive stakeholders.
- Strong storytelling, presentation, written communication, creative problem-solving, investigative thinking, and customer-outcome orientation.
- Comfort with technical tools and learning new technologies; experience with Python or another programming language, SQL, data analysis, notebooks, workflow automation, APIs, integrations, or AI tools is valuable.
- Curiosity and initiative to develop technical depth, operate effectively amid ambiguity, collaborate generously, share knowledge, and improve team practices.
- Interest in blockchain and willingness to build understanding of the technology, market, and customers.
About Chainalysis
Chainalysis builds blockchain data and analytics software used by law enforcement, regulators, crypto businesses, and financial institutions to investigate transactions and manage compliance risk. Its products include investigation tools and transaction monitoring offered via subscriptions and professional services. Founded in 2014 and headquartered in New York City, the privately held company serves global markets across cryptocurrencies and traditional finance.