14 hours ago
Dallas, TX, USASenior
Base Salary
$119k - $135k/yr
Responsibilities
- Design, develop, customize, and support ServiceNow custom applications and platform solutions.
- Configure ServiceNow components including Client Scripts, Business Rules, UI Policies, UI Actions, Flow Designer, Service Catalog, Service Portal, and Workspaces.
- Develop and maintain REST, SOAP, Integration Hub, and Scripted REST API integrations with third-party systems.
- Enhance existing ServiceNow implementations through upgrades, maintenance, optimization, and performance improvements.
- Collaborate with architects, business stakeholders, developers, and client teams to gather requirements, design solutions, troubleshoot issues, and deliver outcomes.
- Create technical documentation including solution designs, test plans, implementation guides, and support documentation.
- Support platform automation, MID Servers, data imports and exports, and related ServiceNow capabilities.
Requirements
- ServiceNow Certified System Administrator certification is required.
- ServiceNow Certified System Developer certification is required.
- Experience developing and supporting custom ServiceNow applications is required.
- Strong hands-on expertise with JavaScript, JSON payloads, scripting frameworks, and ServiceNow custom development is required.
- Experience implementing integrations using REST APIs, SOAP services, Integration Hub, and related technologies is required.
- Experience with Service Catalog, Service Portal, Workspaces, Catalog Items, Record Producers, Notifications, Scheduled Jobs, and Script Includes is required.
- Experience with MID Servers, data imports and exports, and platform automation capabilities is required.
- Strong problem-solving, communication, and stakeholder management skills are required.
- Telecommunications or OMT industry experience, enterprise-scale ServiceNow solution design, governance leadership, platform upgrades, optimization, performance tuning, mentoring, and technical leadership are preferred.
Benefits
- Remote position open to qualified applicants across the United States.
- Medical, dental, vision, and life insurance.
- Paid holidays and paid time off.
- 401(k) plan and contributions.
- Long-term and short-term disability coverage.
- Paid parental leave.
- Employee Stock Purchase Plan.
- Eligible for a discretionary annual incentive program based on performance.
Tech Stack
JavaScriptSOAP
Categories
Solutions Engineering
About Cognizant
Cognizant is a public IT services and consulting firm that designs, builds, and runs enterprise technology, including digital engineering, cloud modernization, data/AI, and managed services. It sells consulting, systems integration, and outsourcing on multi-year engagements to large enterprises in healthcare, banking, retail, communications, and manufacturing. Founded in 1994 and headquartered in Teaneck, New Jersey, Cognizant is NASDAQ-listed (CTSH) and a Fortune 500 company.