1 day ago
Base Salary
$134k - $219k/yr
Responsibilities
- Embed with strategic enterprise customers to diagnose complex Windows environments and establish problem statements, success measures, and remediation plans.
- Design, prototype, automate, implement, and validate technical solutions using scripts, utilities, tools, configurations, policies, logs, telemetry, and engineering systems.
- Provide detailed technical evidence, reproduction information, logs, analysis, and business impact for product fixes, supportability changes, or telemetry enhancements.
- Create reusable scripts, diagnostic tools, playbooks, technical patterns, and implementation guidance from successful customer engagements.
- Communicate findings, progress, risks, recommendations, and validated improvements to customer engineers, technical leaders, Microsoft field teams, and internal leadership.
- Maintain accountability for technical deliverables and build trusted relationships with customers and field teams.
Requirements
- Bachelor’s degree in Computer Science or a related technical field and 2+ years of technical engineering experience with coding, or equivalent experience.
- Coding experience in one or more of C, C++, C#, Java, JavaScript, or Python.
- Ability to meet Microsoft, customer, and/or government security screening requirements, including the Microsoft Cloud Background Check.
- Preferred experience in customer-facing software engineering, field engineering, technical consulting, escalation engineering, or support for enterprise customers.
- Preferred knowledge of enterprise Windows environments, including device provisioning, deployment, Intune, Autopilot, device management, OS and update management, application management, performance, reliability, and security.
- Preferred experience troubleshooting with data, logs, diagnostic tools, PowerShell, Microsoft Graph, Windows Performance Analyzer, Windows diagnostic tooling, or comparable technologies.
- Preferred experience building or modifying scripts, automation, diagnostic tools, prototypes, reference implementations, or production-quality technical solutions using Azure DevOps, GitHub, or similar technologies.
Benefits
- U.S. base pay range of $102,100-$202,200 per year, with a separate San Francisco Bay Area and New York City range of $133,800-$219,200 per year.
- Certain roles may be eligible for benefits and other compensation.
- Applications are accepted on an ongoing basis until the position is filled, with the position open for a minimum of 5 days.
Tech Stack
Categories
Solutions Engineering
About Microsoft
Microsoft develops operating systems, productivity software, cloud services, developer tools, and consumer devices for individuals, enterprises, and governments. Its main products include Windows, Microsoft 365, Azure, Visual Studio/GitHub, Xbox, and LinkedIn; revenue comes from software subscriptions and licenses, cloud consumption, hardware sales, and advertising. Founded in 1975 and headquartered in Redmond, Washington, Microsoft is a public company traded on Nasdaq.