about 4 hours ago
Remote, Worldwide or London, United KingdomEntry Level / Mid Level
H1B Sponsor
Responsibilities
- Support developers and teams using LiveKit, both commercially and in the community.
- Triage, file, and fix bugs, respond to support tickets, and write sample code.
- Update documentation and technical guides to assist customers.
- Collaborate on community efforts related to technical issues.
- Regularly meet with customers to ensure their success on the platform.
Requirements
- Demonstrated ability to build, ship, and debug production software.
- Comfortable working across unfamiliar codebases to resolve customer issues.
- Clear written and verbal communication skills for technical and non-technical audiences.
- Curious and fast-learning, with a passion for problem-solving.
- Customer-focused mindset, prioritizing underlying problem resolution.
Benefits
- Opportunity to build impactful solutions.
- Contribute to open source projects with experienced engineers.
- Competitive salary and equity package.
- Health, dental, and vision benefits.
- Flexible vacation policy.