Forward Deployed Engineer (Multiple Levels)
InformaticaResponsibilities
- Own end-to-end technical delivery of complex, scalable AI solutions, including coding, configuration, troubleshooting, deployment, and optimization.
- Design and implement custom intelligent agents and automated workflows using the Agentforce and Salesforce platforms.
- Design data models, build processing pipelines, and establish secure enterprise data integration strategies.
- Diagnose complex system, data-flow, and AI-model issues through deep debugging and root-cause analysis.
- Lead customer-facing technical engagements, translate business needs into solution designs, and act as a primary technical advisor.
- Develop rapid proofs of concept and minimum viable products alongside customer teams.
- Apply and promote engineering best practices for code quality, scalability, security, and maintainability.
- Mentor junior team members, review their work, and lead technical initiatives.
Requirements
- At least 5 years of hands-on experience delivering high-quality, scalable production solutions end to end.
- Strong background in computer science or a related engineering discipline.
- Expert proficiency in one or more programming languages, including JavaScript, Java, Python, or Apex.
- Hands-on experience building and deploying AI/LLM solutions, including LLM integration, LangChain or LlamaIndex, prompt engineering, and agentic frameworks.
- Deep expertise in data modeling, processing, integration, and analytics, with proficiency in enterprise platforms such as Salesforce Data Cloud, Snowflake, Databricks, or BigQuery.
- Demonstrated ability to lead technical initiatives and deliver quickly in complex environments.
- Exceptional written and verbal collaboration, communication, and presentation skills with technical and non-technical stakeholders.
- Experience leading technical engagements, mentoring junior team members, and overseeing project technology.
- Fluency in Japanese and English, written and verbal.
- Ability to travel 25–50% of the time to customer sites.
- Preferred: conversational AI delivery experience in regulated industries, professional Apex or Python experience, customer-facing technical lead or architect experience, Salesforce advanced certifications, Salesforce CRM expertise, Salesforce Flows and Lightning Web Components experience, and contributions to open-source AI frameworks or libraries.
Benefits
- Salesforce states that its benefits and resources support balance and help employees perform at their best.
- The role requires 25–50% travel to customer sites.
- Salesforce provides reasonable accommodations during the application or recruiting process.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com