American Express

Senior Agentic AI Engineer II - Global Infrastructure

American Express
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13 hours ago

Base Salary

$123k - $215k/yr

Responsibilities

  • Supervise and mentor AI engineers and cross-functional colleagues while enforcing engineering best practices.
  • Design, develop, integrate, deploy, monitor, and maintain machine learning models and AI systems in production.
  • Build AI and machine learning frameworks, prompt-engineering solutions, NLP models, Big Data pipelines, and AI-based process automation.
  • Lead development of distributed AI platforms, real-time inference systems, cloud-native AI services, retrieval pipelines, autonomous workflows, orchestration frameworks, and system-level evaluations.
  • Establish machine learning operations pipelines and standards for AI reliability, safety, explainability, observability, security, model governance, and regulatory compliance.
  • Translate complex business requirements into scalable AI and machine learning solutions and collaborate with product and business teams.

Requirements

  • Bachelor’s degree in Computer Science, Machine Learning, Data Science, or comparable experience; an advanced degree is preferred.
  • Knowledge of Python, Hadoop, Spark, NLP techniques, BERT, Transformer models, and their real-world applications.
  • Deep expertise in machine learning model selection, evaluation, optimization, and application to real-world problems.
  • Expert understanding of LLM systems, agentic workflows, retrieval strategies, scalable orchestration patterns, and generative AI.
  • Experience with software development focused on machine learning, generative AI, Big Data, and prompt engineering.
  • Experience with LLMs such as GPT-3.5/4, AI model deployment, machine learning operations tools, data pipelines, ETL processes, and containerized deployments.
  • Experience with Python, R, Java, or C++, continuous integration/continuous deployment pipelines, and machine learning algorithms.
  • Extensive experience architecting and deploying large-scale AI systems in production, including distributed AI platforms, real-time inference systems, and cloud-native AI services.
  • Advanced expertise in one technical domain and moderate expertise across several domains.

Benefits

  • Competitive base salaries and bonus incentives.
  • 6% company match on the retirement savings plan and financial coaching.
  • Medical, dental, vision, life insurance, disability benefits, and other holistic well-being support.
  • Flexible working model with hybrid, onsite, or virtual arrangements depending on the role and business need.
  • 20+ weeks of paid parental leave for all parents, including pregnancy, adoption, or surrogacy.
  • Access to onsite wellness centers, counseling through the Healthy Minds program, and career development and training opportunities.
American Express

About American Express

10,000+ employees

American Express builds a global payments network and issues consumer, small-business, and corporate cards, plus merchant acquiring and travel services. Revenue comes from card fees, interest and lending, discount/merchant fees, and network services. Founded in 1850 and headquartered in New York City, it operates the Amex acceptance network worldwide and offers co-branded cards and membership rewards across millions of cardmembers and merchants; ticker NYSE: AXP.

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