ServiceNow Senior Technical Consultant
Sopra Steria3 months ago
Remote, United KingdomSenior
Responsibilities
- Lead ServiceNow development, configuration, and implementation across the full delivery lifecycle.
- Collaborate with Solution Architects, Platform Owners, stakeholders, and customers on platform strategy, solution design, workshops, and deployment planning.
- Develop and support integrations using IntegrationHub, REST/SOAP APIs, MID Servers, and third-party platforms.
- Conduct technical reviews, code reviews, and impact assessments while ensuring quality, governance, and compliance.
- Troubleshoot complex platform issues and drive optimisation, continuous improvement, and technical-debt reduction.
- Provide technical leadership, mentoring, and guidance to developers and consultants.
- Contribute reusable assets, standards, and innovation initiatives to practice development.
Requirements
- Hands-on ServiceNow development and implementation experience with expert knowledge of platform development, configuration, and architecture.
- Strong experience in one or more ServiceNow product areas, including ITSM, ITOM, ITAM, CSM, HRSD, SPM, SecOps, or IRM.
- Excellent knowledge of JavaScript, Glide API, Flow Designer, IntegrationHub, Service Portal, UI Builder, and REST/SOAP APIs.
- Understanding of ServiceNow architecture, CSDM, integrations, governance, and upgrade-safe development practices.
- Experience in enterprise, managed-service, or multi-client environments and with Agile delivery methodologies.
- Strong communication, stakeholder-management, and problem-solving skills.
- British nationality and eligibility for SC security clearance are required.
- Desirable experience includes self-hosted or domain-separated ServiceNow environments, Discovery, Service Mapping, Performance Analytics and Reporting, and integrations with Microsoft 365, Azure, Active Directory, Jira, and SAP.
Benefits
- Full-time, permanent employment.
- Home-based work with occasional travel to UK sites and flexible working arrangements.
- Salary up to £70,000 per year.
- £5,400 car allowance, 25 days of annual leave with the option to buy additional days, private medical insurance, life assurance, pension, and a flexible benefits fund.
Tech Stack
Categories
Solutions Engineering
About Sopra Steria
Sopra Steria is a Paris‑headquartered public IT services company formed by the 2014 merger of Sopra and Steria, listed on Euronext Paris. It delivers consulting, systems integration, managed services, cybersecurity, and BPO, and develops sector software such as Sopra Banking Software for financial institutions. The company serves large enterprises and public-sector clients across Europe, including aerospace, defense, transport, and regulated industries, and runs multi‑year digital transformation and cloud programs.