3 hours ago
Remote, United StatesSenior
Base Salary
$150k - $180k/yr
Responsibilities
- Lead the development, integration, deployment, and optimization of secure, scalable ServiceNow solutions for federal mission requirements.
- Design and implement enterprise integrations, Service Catalog capabilities, workflow automation, and AI-driven enhancements.
- Oversee release management, code reviews, testing, and deployments for platform stability, quality, and federal security compliance.
- Provide technical leadership and mentorship to development teams and advise functional and administrative teams on ServiceNow best practices.
- Collaborate with stakeholders through requirements workshops and technical design discussions to translate business goals into effective solutions.
- Evaluate platform capabilities, optimize performance, and recommend modernization improvements.
Requirements
- Active Secret security clearance is required.
- At least 6 years of experience designing, leading, implementing, and optimizing ServiceNow platforms across enterprise modules.
- At least 6 years of experience translating business goals into scalable, maintainable, and secure solutions that improve workflows, productivity, and service delivery.
- At least 3 years of Service Portal development experience.
- Experience working across multiple instances and domains while supporting internal and external customers.
- Experience with Agile/Scrum methodology and ServiceNow design, development, and administrative best practices.
Benefits
- Health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off and holidays.
- Parental leave and dependent care support.
- Flexible work arrangements.
- Professional development, company-paid training and/or certifications.
- Employee assistance and wellness programs.
- Performance-based, referral, and other potential bonuses or incentives.
- Full-time employee benefits eligibility; applications accepted on a rolling basis until the position is filled.
Categories
About MetroStar
MetroStar provides IT services and software solutions to U.S. federal civilian and defense agencies, focusing on digital transformation, AI/ML, application modernization, enterprise IT, and human-centered design. The company operates on government contracts to deliver secure systems and mission-support applications. Founded in 1999 and headquartered in Reston, Virginia, MetroStar is privately held and a portfolio company of Veritas Capital.