4 hours ago
Responsibilities
- Partner with account executives across South Korea to understand customer requirements and translate them into technical solutions.
- Advise enterprise customers throughout their Claude adoption journey from discovery and evaluation through deployment.
- Coordinate with internal teams and stakeholders to drive customer success.
- Support customers building with the Claude API and Claude for Work.
- Create and deliver technical content for engineering, development, business, and executive audiences.
- Guide architecture decisions and help customers integrate Claude into existing technology stacks.
- Help customers develop evaluation frameworks for their specific use cases.
- Identify integration patterns and provide insights to Product and Engineering teams.
- Travel occasionally to customer sites for workshops, technical deep dives, and relationship building.
- Maintain knowledge of LLM capabilities and implementation patterns.
Requirements
- At least 5 years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager.
- Native-level Korean fluency and business-level English proficiency.
- Experience working with enterprise customers and complex, multi-stakeholder buying cycles.
- Ability to build relationships and communicate technical concepts to executives, engineering teams, and IT teams.
- Strong technical communication skills for translating between technical and business stakeholders.
- Experience designing scalable cloud architectures and integrating enterprise systems.
- Comfort with Python.
- Familiarity with common LLM frameworks and tools or a background in machine learning or data science.
- Bachelor’s degree or an equivalent combination of education, training, and experience in a relevant field demonstrated through coursework, training, or professional experience.
- Ability to collaborate across organizations, balance competing priorities, teach, mentor, and communicate complex topics clearly.
Benefits
- Hybrid policy currently requires staff to work from one of the company’s offices at least 25% of the time, with some roles requiring more office time.
- Occasional travel to customer sites is required.
- Visa sponsorship is available, subject to role and candidate eligibility.
- Competitive compensation and benefits.
- Optional equity donation matching.
- Generous vacation and parental leave.
- Flexible working hours.
- Office space for collaboration.
Tech Stack
Categories
AI ApplicationsSolutions Engineering
About Anthropic
We're an AI research company that builds reliable, interpretable, and steerable AI systems. Our first product is Claude, an AI assistant for tasks at any scale. Our research interests span multiple areas including natural language, human feedback, scaling laws, reinforcement learning, code generation, and interpretability.