3 days ago
Bengaluru, IndiaMid Level
Responsibilities
- Provide consultative business and system integration services to help clients implement effective solutions.
- Translate customer needs and business requirements into technology solutions and technical specifications.
- Lead discussions on transformation initiatives, customer journeys, functional designs, and application designs.
- Design and implement system integration solutions aligned with business processes.
- Collaborate with cross-functional teams to ensure integration solutions meet business goals.
- Identify integration risks and propose mitigation strategies.
- Contribute independently as a subject matter expert and support team discussions.
- Share integration best practices and provide guidance to junior team members.
Requirements
- At least 3 years of experience with ServiceNow IT Service Management (ITSM).
- Proficiency in ServiceNow ITSM is required.
- Experience with ServiceNow IT Operations Management (ITOM) and ServiceNow Now Assist is preferred.
- Strong understanding of enterprise integration methodologies and best practices.
- Experience designing and implementing system integration solutions aligned with business processes.
- Ability to analyze complex business requirements and translate them into technical specifications.
- Familiarity with workflow automation and process optimization within ServiceNow platforms.
- 15 years of full-time education is required.
Benefits
- The position is based at the employer's Bengaluru office.
Categories
Solutions Engineering
About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.