2 months ago
Remote, BrazilMid Level
Responsibilities
- Own technical discovery for prospective enterprise and strategic merchants, including their technology stack, checkout flow, and integration constraints.
- Lead product demonstrations and technical presentations for merchant engineering and business stakeholders.
- Design integrations across APIs, SDKs, platform plugins, mobile applications, and custom commerce builds.
- Write technical proposals and complete RFP and security questionnaire responses.
- Guide iOS and Android mobile SDK implementations, including in-app checkout and native versus webview handoffs.
- Validate integrations in sandbox and production, including checkout flows, widget and messaging placement, redirects, handoffs, and settlement.
- Troubleshoot live integration issues with Support and Engineering and communicate the technical resolution to merchants.
- Translate recurring merchant needs into product feedback and help drive fixes that unblock revenue.
- Create integration documentation, runbooks, and internal enablement materials.
- Act as a trusted technical advisor after launch and identify optimization opportunities.
Requirements
- 4+ years of experience in a customer-facing technical role such as solutions engineering, sales engineering, implementation, solutions architecture, or technical account management.
- Experience with mobile SDK integrations on iOS and Android, including guiding developers and debugging implementation issues.
- Experience supporting enterprise merchants through complex, multi-stakeholder integrations with custom commerce stacks.
- Hands-on experience with REST APIs, webhooks, and critically reading API documentation.
- Working knowledge of HTML, CSS, and JavaScript.
- Familiarity with at least one major e-commerce platform, including Shopify, BigCommerce, Magento, WooCommerce, or Wix.
- Understanding of e-commerce workflows covering carts, checkout, payment authorization and capture, refunds, shipping, and product management.
- Ability to explain technical concepts to non-technical audiences and business context to engineers.
- Strong written communication and experience producing documentation and proposals.
- Ability to manage multiple merchant integrations in a fast-moving environment.
- Ability to read at least one programming language well enough to debug a merchant implementation.
- Demonstrated ability to use AI tools for research, technical documentation, problem-solving, and workflow automation.
- Preferred experience at a payments company, payment service provider, or buy now, pay later provider.
- Preferred familiarity with payment gateway architecture, alternative payment methods, and in-store or omnichannel payment integrations.
- Bachelor's degree in computer science, computer engineering, or a related field, or equivalent practical experience.
Benefits
- Full-time remote work arrangement.
- Opportunities for career advancement in a rapidly growing team.
Tech Stack
Categories
Solutions Engineering
About Sezzle
Sezzle builds a buy now, pay later platform that lets consumers split purchases into interest-free installments online and in stores, integrated with e-commerce and retail merchants. The company earns revenue from merchant fees and related consumer charges and provides underwriting and payment processing services. Founded in 2016 and headquartered in Minneapolis, Sezzle is a public company dual-listed on Nasdaq and the ASX.