Base Salary
$99k - $132k/yr
Responsibilities
- Lead architecture strategy, standards, and roadmaps for ServiceNow AI and intelligent automation solutions.
- Design scalable enterprise solutions using Now Assist, AI Agents, Workflow Data Fabric, and emerging ServiceNow AI capabilities.
- Develop conceptual, logical, and solution architectures for business transformation initiatives.
- Translate business needs into technical solutions with stakeholders, product teams, engineers, and enterprise architects.
- Establish AI governance, security, compliance, and operational guardrails.
- Guide implementation teams through architecture reviews, design decisions, integrations, and platform best practices.
- Evaluate emerging technologies and identify opportunities to improve automation, productivity, and user experiences.
- Mentor architects and engineering teams and promote modern architecture, cloud, DevOps, and AI adoption practices.
Requirements
- 8+ years of experience in solution architecture, enterprise architecture, software engineering, enterprise applications, or technology consulting.
- 5+ years of ServiceNow architecture experience leading enterprise-scale implementations.
- Experience designing and delivering enterprise solutions across multiple business domains.
- Hands-on experience with ServiceNow AI capabilities such as Now Assist, AI Agents, Predictive Intelligence, Virtual Agent, or Workflow Data Fabric.
- Strong knowledge of solution architecture, integration design, APIs, cloud technologies, and security principles.
- Experience communicating architecture strategy and technical decisions to technical and business audiences.
- Bachelor's degree in Computer Science, Information Systems, Engineering, Information Technology, or equivalent experience.
- Preferred experience with Generative AI, Agentic AI, intelligent automation, or LLM-powered solutions.
- Preferred knowledge of AI governance, model oversight, responsible AI practices, and regulatory compliance.
- Preferred experience with ITSM, HRSD, CSM, Employee Center, App Engine, or other ServiceNow product suites.
- Familiarity with TOGAF, enterprise architecture frameworks, and architecture governance practices.
- Preferred experience with cloud modernization, DevOps, CI/CD, Infrastructure as Code, and observability initiatives.
- ServiceNow certifications such as CSA, CIS, CAD, CTA, or AI-focused certifications are preferred.
- Experience in healthcare, pharmaceutical, or other highly regulated industries and a track record of leading innovation initiatives, proof-of-concepts, and enterprise transformation programs are preferred.
Benefits
- Hybrid or remote work arrangements may be available in accordance with company policy.
- Flex and Connect work arrangement requires 2 days per week in the office.
- Limited travel may be required based on business needs.
- Competitive compensation package with potential annual bonus or long-term incentive opportunities.
- Reasonable accommodations are available for essential job functions.
Categories
About McKesson
Welcome to the official LinkedIn page for McKesson Corporation. We're an impact-driven healthcare organization dedicated to “Advancing Health Outcomes For All.” As a global healthcare company, we touch virtually every aspect of health. Our leaders empower our people to lead with a growth mindset and deliver excellence for our customers, partners, and the wellbeing of people, everywhere. We work with biopharma companies, care providers, pharmacies, manufacturers, governments, and others to deliver insights, products and services that make quality care more accessible and affordable. Delivering better health outcomes for our employees, our communities, and our environment. Every day, we strive to inspire and enable people to reach their full potential. To learn more about how #TeamMckesson helps improve care in every setting, visit: https://bit.ly/3xadvB0