Base Salary
$221k - $280k/yr
Responsibilities
- Lead multi-team initiatives improving Orders Platform reliability, scalability, and correctness across checkout, payments, fulfillment, post-order workflows, and partner integrations.
- Define technical strategy for order lifecycle modeling, state machines, guarantees, and service contracts.
- Architect event-driven and idempotent workflows for order creation, updates, cancellations, substitutions, payments, and refunds.
- Partner with engineering and cross-functional teams to deliver durable platform capabilities and integrations.
- Modernize the platform with improved consistency models, multi-tenant abstractions, failure isolation, and secure integrations.
- Design capabilities for policy-driven automated workflows, secure APIs, and agent- and AI-addressable Orders functionality.
- Lead design reviews, coach engineers, contribute hands-on to critical code paths, and guide technical decisions across teams.
Requirements
- 10+ years of experience designing, developing, and operating large-scale backend or platform systems in production.
- Experience leading complex cross-functional technical initiatives from architecture through implementation, rollout, and ongoing operations.
- Strong knowledge of distributed systems, service-oriented architectures, high-volume APIs, event-driven patterns, and idempotent workflows.
- Proficiency in one or more backend languages such as Go, Java, or Python.
- Production experience with relational and NoSQL data stores.
- Experience operating mission-critical services, including on-call ownership, service-level objectives or error budgets, performance tuning, incident management, and post-incident reviews.
- Experience using AI-assisted development tools for design exploration, implementation, code review, or code quality.
- Strong communication and cross-functional partnership skills.
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience is preferred.
- Preferred experience includes payments, orders, logistics, high-integrity transactional platforms, asynchronous workflows, Kafka or Pub/Sub, multi-tenant platforms, observability and reliability engineering, secure-by-default service design, and AI or agentic platform patterns.
Benefits
- Remote Flex First work arrangement, with flexibility to work from home, an office, or another location.
- Regular in-person events to build connection and community.
- Eligible for a new-hire equity grant and annual refresh grants.
Tech Stack
Categories
About Instacart
Instacart is a leading grocery technology company that partners with more than 2,200 retail banners – representing nearly 100,000 stores – to transform how people shop for the groceries they need from the retailers they trust, while creating flexible earning opportunities for shoppers. Through the Instacart Marketplace, Instacart Enterprise platform, and Instacart Ads ecosystem, the company powers ecommerce, fulfillment, in-store technology, AI offerings, and advertising for partners. With Instacart Health, the company is providing tools to increase nutrition security, make healthy choices easier for consumers, and expand the role that food can play in improving health outcomes. For more information, visit www.instacart.com/company.