Senior Solutions Engineer
iHeartMedia5 months ago
Base Salary
$112k - $140k/yr
Responsibilities
- Lead complex technical pre-sale engagements with agency holding companies and mid-market agencies.
- Translate AudioGraph capabilities into solutions aligned with buying workflows, planning tools, and KPIs.
- Create reusable technical one-pagers, demo environments, objection-handling frameworks, and ROI calculators.
- Own standardized deal configuration covering audience strategy, market selection, measurement approach, and pricing structure.
- Participate in high-value pitch meetings and RFP responses, owning the technical differentiation narrative.
- Train and enable sellers through technical workshops, deal clinics, and one-on-one coaching.
- Design and own the end-to-end client lifecycle playbook and ensure effective handoffs across sales, ad operations, and client services.
- Architect complex campaign configurations involving audience layering, frequency management, creative specifications, and cross-platform measurement.
- Synthesize technical feedback from the field into product requirements and participate in sprint reviews and beta testing.
Requirements
- 5–8 years of experience in solutions engineering, technical account management, or advanced ad operations within programmatic advertising.
- Deep understanding of programmatic supply chains, bid mechanics, PMP/PG/preferred deals, header bidding, and SSP-DSP integration patterns.
- Direct technical integration or partner experience with major DSPs such as Amazon, TTD, DV360, Viant, or Basis.
- Hands-on proficiency with ad serving platforms such as Triton, GAM, or FreeWheel, including deal setup, inventory packaging, and log-level troubleshooting.
- Strong understanding of identity graphs, data onboarding, clean rooms, and audience-segment flow through the programmatic ecosystem.
- Experience with measurement and attribution methods including pixel-based measurement, exposure files, foot traffic, or brand lift.
- Ability to work independently in ambiguous environments and drive cross-functional projects without direct authority.
- Excellent communication skills, including presenting to agency leadership and debugging bid streams with engineers.
- Preferred experience in audio, podcast, or broadcast advertising.
- Preferred familiarity with Salesforce, Operative AOS, or similar order management systems.
- Preferred SQL proficiency and experience building operational dashboards or reporting pipelines.
- Preferred experience in a media company or publisher-side ad tech team.
- Prior player-coach or team lead experience within a solutions engineering or technical solutions group is preferred.
Benefits
- Virtual role based in New York and regular full-time salaried employment.
- Employer-sponsored medical, dental, and vision coverage with multiple options.
- Company-provided and supplemental life insurance.
- Paid vacation, sick time, and company holidays.
- Paid Spirit day supporting community volunteering.
- 401(k) plan.
- Employee Assistance Program with counseling and legal, financial, emotional well-being, family, and caregiving support.
- Additional voluntary programs including spending accounts, student loan refinancing, and accident insurance.
- Applications are accepted on an ongoing basis.
Tech Stack
Categories
Solutions Engineering
About iHeartMedia
iHeartMedia operates a nationwide portfolio of broadcast radio stations and the iHeartRadio streaming platform, selling advertising across broadcast, digital, and podcasts. It also produces national live music events and distributes shows through the iHeartPodcasts network for consumers and advertisers. Headquartered in New York, the company trades on Nasdaq under ticker IHRT.