Solutions Engineer (AI/ML) - South East US Region
Buzz Solutions23 hours ago
Responsibilities
- Gather and document customer requirements through technical discovery.
- Architect, demonstrate, and tailor AI/ML-powered solutions involving computer vision, data ingestion, analytics, and API integrations.
- Lead the design and deployment of end-to-end machine learning and computer vision workflows for utility clients.
- Collaborate with account executives on customer relationships, new business development, and RFI/RFP processes.
- Work with customer technical teams during deployment to support integration, best practices, and long-term solution adoption.
- Complete customer-required vendor security audits and address security and compliance requirements.
- Prepare technical presentations, demonstrations, visualizations, and explanations for technical and non-technical audiences.
- Provide comprehensive virtual and onsite customer training.
- Travel to domestic client locations and industry events, with occasional international travel and possible short-notice trips.
Requirements
- At least 5 years of experience in solutions engineering or sales engineering, ideally supporting AI/ML or data-driven software products.
- Proven experience building and operationalizing AI/ML workflows and solutions.
- Strong understanding of neural networks and convolutional neural networks for supervised detection, segmentation, and classification.
- Proficiency with computers and business software, including CRM, presentation, and productivity tools.
- Background in or solid understanding of cybersecurity and information security standards, including ISO 27001 and SOC 2.
- Demonstrated ability to build customer relationships and guide technical discovery and solution adoption.
- Excellent verbal and written communication skills for explaining complex technical concepts to varied audiences.
- Strong problem-solving skills and ability to provide tailored customer solutions.
- Experience with scripting or automation such as Python or VBA.
- Experience selling, buying, or integrating Esri products such as ArcGIS is preferred.
- Experience in the electric utility or power engineering industry is preferred.
- Field technician or field engineer experience in utilities, including substation technician, utility inspector, or lineman work, is preferred.
- Valid passport and ability to obtain necessary visas for international travel.
Benefits
- Travel expenses, including transportation, accommodation, and meals, are covered by the company.
- The role is primarily domestic travel within the U.S., with occasional international trips.
- The position includes periodic travel to client locations and industry events, including occasional short-notice travel.
Tech Stack
Categories
Solutions Engineering
About Buzz Solutions
Buzz Solutions builds a SaaS platform for utilities to manage and analyze visual inspection data from drones, helicopters, and field crews, detecting faults on transmission and distribution assets with computer vision. It sells software and services to electric utilities to automate grid inspections and maintenance workflows. Founded in 2017 and headquartered in Palo Alto, the company is privately held.