5 months ago
Salt Lake City, UT, USA or San Francisco, CA, USAMid Level
H1B sponsor
Responsibilities
- Support the standardized Anrok sales process and work with Account Executives on deal strategy.
- Become an expert in Anrok’s pre-built integrations, APIs, and billing workflows.
- Consult with prospects and customers to design and execute appropriate technical solutions.
- Serve as the primary technical contact from presales through implementation.
- Advise prospects, customers, and partners on sales tax compliance, Anrok’s platform, and API integration best practices.
- Partner with Onboarding teams to provide technical implementation support.
- Gather customer technical feedback and requirements and partner with Product and Engineering on roadmap decisions.
- Explain complex technical challenges to internal and external stakeholders and help drive resolution.
- Prioritize and manage customer calls, email responses, implementation documentation, and strategic projects.
- Improve technical documentation and develop new demo functionality for third-party integrations.
Requirements
- At least 3 years of experience as a Sales Engineer or Solutions Engineer.
- Extensive experience working with REST APIs, webhooks, and integrations.
- Ability to understand complex problems, develop inventive solutions, and execute clear plans.
- Comfort communicating with business executives, non-technical teams, developers, and technical stakeholders.
- Strong written and verbal communication skills and strong organizational ability.
- Ability to learn new industries and products quickly and build deep expertise.
- Experience designing and executing cross-functional initiatives and gaining buy-in from leaders.
- Interest in contributing to the sales cycle and business revenue.
Benefits
- Equity upside at an early-stage startup with later-stage product-market fit.
- Daily lunch and snacks for employees working from office hubs.
- Medical, dental, and vision insurance covered 100%.
- One Medical membership, flexible sick benefits, and other health benefits.
- Annual learning and development stipend for books, online courses, and conferences.
- Home internet reimbursement stipend.
- Wellness reimbursement program.
- Annual team off-sites and in-person opportunities.
- Home office setup stipend.
- Flexible hybrid work based in San Francisco, New York City, or Salt Lake City, with in-person collaboration 3 days per week.
Categories
Solutions Engineering
About Anrok
Anrok builds tax automation software for SaaS and other digital businesses, providing monitoring, calculation, and filing for sales tax and VAT across jurisdictions. Its cloud platform connects to billing, payments, and employee systems to automate compliance and reduce manual work; it is sold as SaaS. The company is privately held, headquartered in San Francisco, and backed by investors including Sequoia Capital and Index Ventures.