2 months ago
Remote, IrelandMid Level
Responsibilities
- Design, build, and operate reconciliation systems including the Stack State Service backend.
- Keep stack state aligned across grafana.com, Stack State Service, Hosted Grafana, cloud regions, and Grafana Cloud infrastructure.
- Improve deployment complexity, operational efficiency, reliability, observability, and developer experience.
- Manage rollouts for plugins, dashboards, data sources, Grafana versions, release channels, and stack-level configuration.
- Support new region and cluster rollouts and safely bring stacks online.
- Improve incident response, recovery paths, runbooks, dashboards, alerts, reconciliation safety, rollout controls, and recovery procedures.
- Collaborate with Product, Hosted Grafana, Infrastructure, Support, and adjacent AppCore squads.
- Contribute to roadmap planning, technical design, OnCall improvements, and long-term simplification of stack operations.
- Implement backend services, respond to customer feedback, participate in team decisions, and coordinate across service boundaries.
Requirements
- At least 1 year of fully remote work experience.
- Experience working on a SaaS platform and familiarity with distributed systems concepts such as scalability, multi-tenancy, and high availability.
- Professional experience with Golang and willingness to work across backend service and application code.
- Experience contributing to project delivery from initial brainstorming through customer release.
- Ability to write clean, well-tested, maintainable software and execute well-defined work iteratively.
- Familiarity with Kubernetes in AWS, GCP, or Azure and infrastructure-as-code tooling such as Helm, Terraform, and Jsonnet.
- Experience participating in blameless incident response and post-incident reviews.
- Bonus experience includes TypeScript/Node.js, Kubernetes control-plane patterns, operators, reconcilers, desired-state systems, Jsonnet/Tanka, Terraform, Flux, Argo, SaaS provisioning, tenancy, regional expansion, plugin rollout, customer lifecycle systems, and configuration-drift incident response.
Benefits
- 100% remote work in a global remote-first organization
- In-person onboarding
- 30 days of annual leave per year, including 3 Grafana Shutdown Days
- Career growth pathways and an open-source, transparent culture
- Restricted Stock Units (RSUs) are included, with country-specific benefits discussed by the recruiter
Tech Stack
About Grafana
Grafana Labs builds open-source observability tools and a managed SaaS, Grafana Cloud, used by engineering and SRE teams to monitor, visualize, and analyze telemetry. Its products include Grafana dashboards plus Loki (logs), Tempo (traces), and Mimir (metrics), offered as cloud subscriptions and enterprise software. Privately held and headquartered in New York, it serves customers such as Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce.