20 hours ago
Kraków, PolandSenior
Responsibilities
- Build and maintain core frontend functionality for Employee Service products using JavaScript and React.
- Contribute to Ruby backend tasks and work flexibly across the software stack.
- Participate in design, implementation, testing, deployment, operations, prototyping, code reviews, and rapid deployment cycles.
- Own features and bug fixes, investigate root causes, and develop automated tests to prevent regressions.
- Handle internal product requests while participating in on-call support.
Requirements
- Strong record of building frontend applications with JavaScript and React.
- Ability to work across the stack, learn new technologies, and debug production issues.
- Strong communication and collaboration skills, including giving and receiving peer feedback.
- Accountability, independence, openness to experimentation, and pragmatic problem solving.
- Openness and fluency in using modern GenAI models, including understanding their advantages and disadvantages across use cases.
Benefits
- Hybrid work arrangement in Krakow with required local office attendance two times per week; the detailed schedule is determined by the hiring manager.
- Potential eligibility for bonus, benefits, or related incentives communicated during the offer stage.
Tech Stack
Categories
About Zendesk
Zendesk builds a cloud-based customer service and contact center platform that unifies ticketing, messaging, voice, knowledge base, and AI-driven automation for businesses. It sells SaaS subscriptions and add-ons to companies across industries; founded in 2007 and headquartered in San Francisco, Zendesk is privately held under Hellman & Friedman after being taken private, and supports omnichannel CX and employee service workflows.