Distinguished Technical Architect
Salesforce2 days ago
São Paulo, BrazilStaff+
Responsibilities
- Define and lead technical solution architecture strategy for Salesforce’s most strategic and complex customer engagements.
- Architect end-to-end Agentic Enterprise solutions using Agentforce, Data Cloud, and the broader Salesforce Platform.
- Design enterprise AI interoperability and scalable architectures across Salesforce and third-party ecosystems.
- Lead executive architecture workshops, technical discovery, architecture reviews, and strategic solution design engagements.
- Translate business challenges into scalable architectures, solution proposals, and transformation roadmaps.
- Create reusable architecture frameworks, reference architectures, best practices, and implementation patterns.
- Provide architectural governance and implementation guidance to Professional Services and partner organizations.
- Influence Salesforce product strategy, architecture standards, technical best practices, and customer-lifecycle handoff standards.
- Publish thought leadership and lead architecture enablement, forums, education, and innovation initiatives.
- Mentor Technical Architects and Solution Engineers and represent Salesforce at executive briefings, conferences, customer events, and industry forums.
- Maintain architectural documentation and customer engagement records while achieving annual business objectives and strategic customer engagement goals.
Requirements
- Bachelor’s degree in Computer Science, Software Engineering, Management Information Systems, or a related technical discipline.
- At least 4 years of professional experience in Solution Engineering, Technical Architecture, Enterprise Architecture, Technical Consulting, Software Engineering, or another customer-facing technical role.
- Extensive experience designing technical solutions for complex business and technology environments.
- Deep expertise across Salesforce capabilities including Agentforce, Data Cloud, Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, MuleSoft, Slack, Tableau, Platform technologies, and AI capabilities.
- Experience designing scalable technical solutions across public cloud platforms such as AWS, Microsoft Azure, or Google Cloud.
- Knowledge of enterprise applications, relational databases, ERP technologies, APIs, integration patterns, middleware, event-driven architectures, and enterprise application design.
- Strong understanding of enterprise AI architecture, autonomous agents, AI governance, security, compliance, responsible AI, enterprise data architecture, Master Data Management, analytics, and data governance.
- Ability to communicate complex technical concepts to executive and technical audiences and influence CIOs, CTOs, business executives, and enterprise architects.
- Demonstrated organizational impact through reusable architecture assets, frameworks, standards, or thought leadership adopted beyond an immediate team.
- Preferred qualifications include Salesforce certifications, Salesforce Certified Technical Architect certification or progress toward advanced Architect certifications, and prior customer-facing technical leadership experience.
- Preferred experience includes integrating Salesforce with enterprise applications, analytics platforms, collaboration tools, and partner technologies; familiarity with TOGAF or Zachman; design thinking; value-based selling; executive consulting; enterprise transformation; software development; and AI-powered development tools.
Benefits
- Salesforce states that its benefits and resources support employee balance and well-being and provide resources to help employees do their best.
- Salesforce is an equal opportunity employer and provides reasonable accommodations during the application and recruiting process.
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.