Solutions Architect
Plane Software, Inc.3 months ago
United Kingdom (city not specified)Senior
Responsibilities
- Own technical architecture for enterprise and regulated-industry deployments from discovery through a signed statement of work.
- Design self-hosted and air-gapped Plane deployments that satisfy customer security reviews.
- Run technical discovery with customer infrastructure and compliance teams.
- Define migration paths from multiple legacy tools, including data-loss considerations.
- Partner with sales on live deals and engineering on scoped product requirements.
- Complete and adapt security questionnaires for regulated buyers.
- Write technical deployment documentation for customer engineers.
Requirements
- Experience designing and defending technical architectures to skeptical buyers, including an example where customer security or infrastructure requirements changed the design.
- Understanding of self-hosted and on-premises deployments, networking, SSO, identity federation, and operating software in customer environments.
- Ability to translate security questionnaires and compliance requirements into deployment decisions.
- Ability to serve as the technical voice on sales calls and communicate when requirements cannot be met.
- Ability to write technical documentation that customer engineers can follow.
- Preferred experience in solutions architecture, sales engineering, or technical account management for regulated industries.
- Preferred experience with Plane, self-hosted open-source projects, banking, defense, healthcare, or air-gapped deployments.
- Interest in enterprise permissioning and auditing for AI agents.
Benefits
- Work on deployments spanning Plane Cloud, customer clouds, self-hosted environments, and machines without internet access.
- Work in the open with public issues, fixes, and roadmap discussions.
- Collaborate with teams across San Francisco, London, and Hyderabad.
- Plane is an equal opportunity employer.
Tech Stack
Categories
Solutions Engineering
About Plane Software, Inc.
Plane Software builds an open-source work management platform that brings projects, knowledge, and service requests into one system for engineering and operations teams. Organizations can run it as a managed cloud service or deploy it on their own infrastructure, including isolated and sovereign clouds—an option valued in regulated industries. Founded in 2023 and headquartered in Los Angeles, the company develops in public on GitHub and serves teams worldwide.