Director, Solutions Engineering
Lighthouse2 days ago
Denver, CO, USAStaff+
Base Salary
$102k - $130k/yr
Responsibilities
- Lead, coach, and develop a global Solutions Engineering team across AMER, EMEA, and APAC.
- Set team priorities, coverage, performance standards, and talent development plans.
- Act as the Solutions Engineering lead for AMER enterprise sales and complex hotel-group deals.
- Own global RFP and RFI response strategy, quality, and turnaround.
- Run technical discovery, map customer needs to solutions, and demonstrate measurable ROI.
- Advise executives and customers on data models, integrations, security, delivery, and solution architecture.
- Set standards for scoping, configuration documentation, solution diagrams, and statements of work.
- Own and evolve the Solutions Center for requesting Solutions Engineering support.
- Partner with Sales and Product Marketing on sales decks, storytelling, and product-market fit for complex products.
- Lead go-to-market planning for Benchmark Insight and report on pipeline, bid reviews, forecasts, and team KPIs.
Requirements
- Senior leadership experience in hospitality technology or SaaS with experience leading a presales or Solutions Engineering team.
- Knowledge of hotel commercial technology, including revenue management, distribution, benchmarking, data analytics, RMS, PMS, CRS, and distribution systems.
- Understanding of integration methods, data transfer, security, solution architecture, and solution diagram creation.
- Experience leading RFP and RFI responses and large, complex deals.
- Ability to estimate implementation time and resources reliably and understand SaaS and DaaS delivery models.
- Strong written and verbal communication skills with executives and industry experts.
- Ability to work across time zones, manage multiple priorities, and maintain strong attention to detail and documentation.
- Expert use of Salesforce is welcomed.
- Experience with Looker or other business intelligence tools is welcomed.
- Experience with hotel data, benchmarking, or market intelligence products is welcomed.
Benefits
- Full-time hybrid role based in Denver, CO, with the ability to work from home or from a global office.
- Salary range of $102,000-$130,000 plus bonus, with stated OTE of $127,000-$162,000.
- Flexible time off and flexible working environment.
- 401(k) matching up to 4%.
- Medical, vision, dental, HSA, Employee Assistance Program, short-term disability, and employer-paid life insurance benefits.
- Paid parental leave, a new parent bonus, and a flexible return-to-work plan.
- ClassPass wellbeing subsidy of up to 80%.
- Referral bonus program.
Categories
Solutions Engineering
About Lighthouse
Lighthouse builds a commercial analytics and pricing platform for hotels and short‑term rentals, combining rate shopping, revenue management, and market intelligence. It sells SaaS subscriptions and data products used to benchmark demand, set prices, and optimize distribution. Founded in 2012 and headquartered in Denver, the privately held company rebranded from OTA Insight and serves hospitality brands and independent properties globally.