Data Cloud/Data 360 Architect (MC experience also required)
InformaticaResponsibilities
- Collaborate with client stakeholders to define requirements, deliverables, and expectations.
- Design and integrate scalable predictive and generative AI solutions within custom Salesforce environments while optimizing performance, resource consumption, and platform governor limits.
- Lead technical design sessions, document architecture, identify current-to-target-state gaps, and translate business requirements into Salesforce solutions.
- Use advanced LLMs, AI developer assistants, and agentic evaluation frameworks to review architectural assumptions, simulate edge cases, and accelerate implementation.
- Provide technical oversight and governance for Salesforce projects, including coding standards and code reviews.
- Manage technical delivery of custom development, integrations, and data migration components.
- Debug project issues, maintain target billable utilization, and liaise with Salesforce product teams to support implementations.
- Participate in discovery sessions, technical deep dives, and proof-of-concept development for prospects when needed.
- Travel to client sites, estimated at 50–75%.
Requirements
- A degree or equivalent proven experience is required.
- 9–14 years of CRM experience, including a minimum of 4–5 years on the Salesforce Marketing Cloud platform.
- Expert understanding of Salesforce Marketing Cloud Engagement, Marketing Cloud Personalization, Marketing Cloud Insights, Marketing Cloud Account Engagement, Data Cloud, and Agentforce.
- Moderate experience with Sales Cloud, Service Cloud, Community Cloud, and Community Clouds.
- Strong systems architecture skills, including scalable performance-driven design, design patterns, large data volume limitations, data sharing, and visibility considerations.
- Familiarity with SAML, SSO, OAuth, data integration tools, ETL, CPQ, marketing automation, reporting, environment management, release management, code versioning, and deployment methodologies.
- Experience with Salesforce platform security capabilities, including TLS and SSL.
- Expert experience defining system architecture landscapes, identifying gaps between current and desired states, and delivering comprehensive solutions tied to business outcomes.
- Strong background in designing and developing large web-based systems or completing a software product lifecycle.
- Active Salesforce certifications or the ability to obtain relevant certifications upon hire.
- Experience integrating Salesforce with different business systems through APIs.
Benefits
- Salesforce provides benefits and resources intended to support balance and employee well-being.
- AI agents and Agentforce resources are positioned to accelerate employee impact.
- The role involves estimated 50–75% travel to client sites.
- Salesforce provides reasonable accommodation support during the application or recruiting process.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com