Responsibilities
- Own software features and challenging engineering problems from idea through production.
- Help define AI-first product development across the UI/UX, product capabilities, and data models.
- Work with coding agents as a core development workflow.
- Build tooling and feedback systems that make coding agents effective.
- Apply engineering judgment to evaluate when AI-assisted output is ready to ship.
- Shape technical direction when operating at staff-level scope.
Requirements
- 5+ years of experience shipping code at a top-tier engineering organization.
- Meaningful experience shipping code at a startup or company with high engineering standards.
- Comfort working with coding agents as a core development workflow rather than only as autocomplete.
- Enthusiasm for novel AI problems and fast-moving product development.
- Knowledge of TypeScript, React, Remix, PrismaORM, NestJS, and Python is helpful but not required.
- Traditional credentials are not emphasized; user obsession and eagerness to learn are valued.
Benefits
- Flexible working hours and a low-ego, high-trust culture.
- Twice-yearly company trips to Hawaii for the distributed team.
- Unrestricted access to AI tools with no usage limits, including Claude Code.
- Promotions are considered every six weeks rather than only during fixed review cycles.
- A paid approximately two-day work trial as part of the recruitment process.
- Headquartered in Sydney with teams spanning the US and UK.
Tech Stack
Categories
About Lorikeet
Lorikeet is a platform that complex and regulated businesses use to provide their customers with a universal concierge. Lorikeet does this with AI agents that work across voice, chat and email. The agents are built on a unique architecture that focuses on flexibility and the ability to take actions to solve customers’ problems (not just tell them to self serve) in the most challenging circumstances. Our customers include global FinTech, HealthTechs, crypto marketplaces, and other complex businesses. They chose Lorikeet because scaling customer support while maintaining response quality is exceptionally hard. For companies with complex support needs and a focus on customer experience, continuing to throw people at the problem doesn't work, nor does implementing low-quality "help center summary" chatbots. Lorikeet leverages best-in-class AI and a powerful workflow engine to deliver high-quality and scalable support automation at a fraction of the cost of manual solutions. We can solve tickets that involve looking up data, taking actions in your systems, and making complex decisions.