Senior QA Engineer, Services
Thomson Reuters2 days ago
Base Salary
$82k - $152k/yr
Responsibilities
- Lead Confirmation API implementations from project kickoff through go-live support across firm phases and bank API products.
- Consult with client technical teams, identify roadblocks, guide test-environment and production activities, and manage implementation scope and timelines.
- Troubleshoot product and integration issues, develop workarounds, and communicate technical constraints and progress to diverse stakeholders.
- Advocate for client needs with internal product and development teams by identifying documentation gaps and stability issues and accelerating resolution.
- Support global and large accounting firms, corporate audit teams, and financial institutions with varying technical maturity.
- Conduct instructor-led training and consulting sessions and support APIs and automation solutions across additional business segments and emerging technologies.
Requirements
- Proven technical consulting experience, preferably involving API integrations or client-facing software implementations.
- Strong problem-solving skills and the ability to learn products, investigate issues, find workarounds, and guide clients through ambiguity.
- Excellent communication skills for explaining complex concepts and delivering difficult messages to mixed audiences.
- Understanding of tax and accounting processes, terminology, and workflows; Confirmation experience is a plus.
- Technical knowledge of APIs, REST, authentication, system integration, and data mapping; hands-on API implementation or light coding experience is valuable but not required.
- Ability to manage multiple concurrent implementations, track timelines, and escalate issues appropriately.
- Flexibility to attend occasional international client meetings outside standard US business hours.
- Bachelor’s degree in a relevant field or equivalent practical experience in technical consulting or software implementation.
- Education in software development is preferred.
Benefits
- Flexible work arrangements, including work from anywhere for up to 8 weeks per year.
- Flexible vacation, two company-wide Mental Health Days, Headspace access, retirement savings, tuition reimbursement, incentive programs, and mental, physical, and financial wellbeing resources.
- US benefits include health, dental, vision, disability, and life insurance, a 401(k) plan with company match, paid holidays, parental leave, sabbatical leave, and paid time off.
- Additional benefits include fitness reimbursement, Employee Assistance Program access, 529 Plan access, commuter benefits, adoption and surrogacy assistance, and an Employee Stock Purchase Plan.
- Two paid volunteer days annually and opportunities for pro-bono consulting and ESG initiatives.
- The job posting is scheduled to close on 10/30/2026.
Categories
Solutions Engineering
About Thomson Reuters
Thomson Reuters (TSX/NDAQ: TRI) informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. For more information on Thomson Reuters, visit tr.com and for the latest world news, reuters.com.