Sutherland

Agentic AI Lead

Sutherland
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6 days ago
Chennai, IndiaStaff+

Responsibilities

  • Build agents on AWS Bedrock for document generation, data validation, and case intake use cases.
  • Implement Fargate task logic using established event-driven service patterns, including mail- and chatbot-triggered tasks.
  • Integrate Microsoft Graph API and Teams for message consumption, file handling, callbacks, and output delivery.
  • Maintain prompt and agent configurations with guardrails and escalation to human reviewers for non-standard cases.
  • Unit- and integration-test agent outputs against accuracy and turnaround-time KPIs.
  • Deploy and maintain chatbot-triggered document-processing Fargate services and integrate third-party extraction tooling.
  • Build extraction pipelines for structured and semi-structured documents across varying quality and formats.
  • Collaborate with QA and compliance teams on audit-trail requirements and tune extraction accuracy before production handover.

Requirements

  • 8+ years of software engineering experience.
  • 3+ years building LLM-based applications, including prompt engineering, retrieval-augmented generation, and agent orchestration frameworks.
  • Working knowledge of AWS Bedrock APIs, Python, and event-driven service patterns using SQS/SNS consumers.
  • 4+ years of experience in document processing, OCR, or intelligent document processing roles.
  • Hands-on experience with AWS Textract or an equivalent tool and Azure Document Intelligence.
  • Experience with financial services or regulated documents is preferred; domain process exposure is not required because training is provided.

Tech Stack

Categories

AI ApplicationsData Engineering
Sutherland

About Sutherland

10,000+ employees
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