3 days ago
Bengaluru, IndiaMid Level
Responsibilities
- Configure and customize ServiceNow HRSD modules to align with business requirements.
- Manage application releases, deployments, compatibility, and system stability.
- Monitor performance, troubleshoot issues, and perform performance tuning in ServiceNow environments.
- Gather requirements and implement application enhancements with cross-functional teams.
- Use APIs, integration techniques, and low-code/no-code platforms to connect and automate enterprise systems.
- Document configuration changes, maintain the knowledge base, contribute to team solutions, and guide junior team members.
Requirements
- At least 3 years of experience in ServiceNow Human Resource Service Delivery (HRSD).
- Proficiency in ServiceNow HRSD and experience configuring and customizing ServiceNow modules.
- Understanding of application lifecycle management, release processes, and deployment processes.
- Familiarity with APIs, enterprise application integration techniques, low-code/no-code platforms, troubleshooting, and performance tuning.
- 15 years of full-time education is required.
Benefits
- The position is based at the employer's Bengaluru office.
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About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.