Chief Builder, Distinguished Solution Engineer, Maestro
Salesforce1 day ago
Responsibilities
- Own hands-on technical enablement for Solution Engineers, Forward Deployed Engineers, Professional Services, Customer Success, and partner technologists.
- Build curricula, certification paths, office hours, build labs, and a champions network across regions and teams.
- Define technical standards and publish tested, governed, reversible, and explainable reference patterns.
- Create a reusable reference library from successful field implementations.
- Lead complex technical engagements and senior customer conversations.
- Bring field gaps, challenges, and reusable patterns back to the Product organization.
- Develop technical leaders who can scale the enablement program independently.
Requirements
- 10+ years of experience in solution engineering, technical architecture, forward deployed engineering, or professional services, including experience at the most senior technical level in a field organization.
- Deep working knowledge of the Salesforce platform and metadata, including Apex, Flow, Lightning Web Components, the Metadata API, packaging, and release management.
- Hands-on experience building with AI coding agents and understanding their strengths and limitations.
- Experience scaling a capability from a small group of experts to thousands of practitioners with measurable improvements in output.
- Strong technical credibility with solution engineers, architects, and services leaders.
- Ability to explain technical decisions effectively to engineers, executives, and customers.
- Willingness to travel as needed.
- Preferred Salesforce architect-level certifications.
- Preferred experience building or running a technical community or champions program.
- Preferred experience with Marketing Cloud, Revenue Cloud, or Data 360.
- Degree or equivalent relevant experience required.
Benefits
- Salesforce provides time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
- Travel is required as needed.
- Salesforce is an equal opportunity employer and provides reasonable accommodations during the application and recruiting process.
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.