4 months ago
Remote, APACSenior
Responsibilities
- Partner with Sales to diagnose customer challenges across KYC, fraud prevention, account opening, and authentication workflows.
- Design identity-verification user experiences and support API and SDK integrations across web and mobile applications.
- Lead the technical aspects of customer trials and proofs of concept, including success criteria and validation strategies.
- Support RFP and RFI processes with technical expertise and industry knowledge.
- Build demos, tailored presentations, and example integrations for customer use cases.
- Collaborate with Product, Customer Success, Onboarding, Sales, and global teams to share customer insights and drive adoption of new capabilities.
- Represent Entrust at industry events, conferences, and webinars.
- Contribute to global Solutions Engineering best practices across the APAC region.
Requirements
- Experience in presales, Solutions Engineering, Sales Engineering, or Product Management with strong customer engagement.
- Proven ability to lead value-based customer conversations using structured sales methodologies.
- Hands-on experience with at least one programming language, such as Python, JavaScript, Java, Ruby, or Swift.
- Solid understanding of RESTful APIs and modern integration patterns, with the ability to guide developers through API and SDK integrations.
- Experience working cross-functionally with Sales, Product, and Customer Success teams.
- Background in SaaS or cloud-based environments.
- Fluency in English and Malay.
- Familiarity with identity verification, CIAM, IAM, or fraud-prevention technologies is desirable.
- Experience in fintech, financial services, payments, or cybersecurity is desirable.
- Knowledge of security principles and regulatory frameworks such as GDPR, eIDAS 2.0, and AML/KYC is desirable.
- Experience working across multiple countries and diverse markets is desirable.
Benefits
- Flexible remote, hybrid, or on-site work options.
- Career growth supported through learning initiatives and challenging assignments.
- Collaborative global workplace with opportunities to influence product direction.
- Diversity, inclusion, respect, and global affinity-group programs.
- Based in Malaysia, supporting customers across APAC, with occasional travel for client meetings, workshops, and industry events.
Tech Stack
Categories
Solutions Engineering
About Entrust
Entrust builds identity-centric security software and hardware for enterprises, governments, and financial institutions, including PKI and certificate management, SSL/TLS, MFA, HSMs, and digital identity verification. It also supplies systems that issue payment cards, passports, and secure ID credentials. The privately held company is headquartered in Minneapolis, Minnesota, and serves customers in more than 150 countries.