11 months ago
Responsibilities
- Design, build, and maintain end-to-end web solutions spanning user interfaces, backend services, APIs, and infrastructure.
- Collaborate with design, brand, marketing, and content teams to deliver performant experiences across web and mobile.
- Develop backend logic and APIs, manage data flows, and integrate third-party platforms.
- Optimize website performance through frontend best practices such as lazy loading and efficient asset management.
- Set up and manage infrastructure using Vercel, AWS, CloudFront, Terraform, and CircleCI.
- Implement web analytics and support A/B testing for data-driven decisions.
- Write backend software and unblock development across the full stack.
Requirements
- At least 8 years of full-stack development experience.
- Expertise in JavaScript, HTML, CSS, React, Next.js, and Tailwind.
- Experience with CMS platforms such as Contentful and Sanity and marketing tools such as Google Tag Manager and Marketo.
- Experience with CI/CD tools such as CircleCI and infrastructure-as-code tools such as Terraform.
- Familiarity with AWS, Vercel, CloudFront, and S3.
- Experience with A/B testing, analytics tools, website performance optimization, and responsive web development.
- Experience writing frontend component tests and familiarity with Jest, Mocha, or Cypress.
- Strong problem-solving skills and ability to work independently and collaboratively.
- Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
Benefits
- Competitive salary and equity are offered, with compensation reviews.
- Weekday lunch, snacks, and a fully stocked kitchen are provided.
- Pension scheme with matching up to 4%.
- Life assurance and comprehensive health and dental insurance for employees and dependents.
- Flexible paid time off, paid maternity leave, and six weeks of paternity leave.
- Cycle-to-Work Scheme and secure bike storage.
- MacBook standard equipment, with Windows available for certain roles.
- Hybrid work policy requiring at least three days in the office per week.
Tech Stack
Categories
About Intercom
We’re Intercom — the AI customer service company helping businesses deliver incredible customer experiences at scale. Our platform combines Fin, the #1 AI Agent for customer service, with our next-generation Helpdesk, a modern workspace that gives support teams the power, speed and intelligence they need.