about 4 hours ago
Remote, United StatesSenior / Staff+
H1B Sponsor
Base Salary
$160k - $205k/yr
Responsibilities
- Serve as the internal and external expert on Cresta's AI Agent capabilities.
- Partner closely with Core SEs to own the AI Agent technical narrative.
- Design and facilitate technical discovery workshops with prospective customers.
- Lead deep-dive technical discovery sessions to propose and refine AI Agent use cases.
- Support high-stakes AI Agent demonstrations in partnership with the Core SE team.
- Engage early in the sales process to qualify and shape AI Agent deals.
- Build financial ROI models for AI Agent solutions in collaboration with Sales Directors.
- Collaborate with Forward Deployed PMs and Engineers for smooth handoffs.
- Provide structured feedback to Product and Engineering based on AI Agent opportunities.
- Share expertise across the SE organization through enablement and coaching.
Requirements
- 5+ years in a customer-facing technical role, with 1-3 years in pre-sales selling to large enterprises.
- Hands-on experience with AI Agents or agentic AI systems.
- Practical understanding of APIs and integration patterns.
- Experience with Conversational AI and contact center platforms.
- Ability to translate complex AI concepts into clear business value.
- Natural workshop facilitator and collaborator.
- Highly organized and focused on delivering excellent prospect experiences.
- Resourceful problem-solver capable of navigating ambiguity.
- Ability to write Python for prototyping or demo customization is a plus.
- Familiarity with Salesforce.com and enterprise contact center technologies is a plus.
Benefits
- Comprehensive medical, dental, and vision coverage.
- Flexible PTO for personal time off.
- Paid parental leave for new parents.
- Retirement savings plan for future planning.
- Remote work setup budget for a productive home office.
- Monthly wellness and communication stipend.
- In-office meal program and commuter benefits for onsite employees.