Staff AI Engineering
American Express7 hours ago
Base Salary
$144k - $256k/yr
Responsibilities
- Drive technical direction for agentic AI initiatives, including architecture patterns, autonomy boundaries, and system design.
- Design, build, and operate production-grade agentic AI systems used across multiple products.
- Develop shared agent frameworks, orchestration layers, planning, tool use, memory, RAG, LLM infrastructure, inference, model gateways, evaluation, observability, and safety capabilities.
- Lead technical design reviews and guide tradeoffs involving autonomy, safety, reliability, scalability, and cost.
- Partner across product, UX, and engineering teams to deliver complex agentic AI initiatives from concept through production.
- Evaluate emerging models and agentic techniques and translate them into enterprise-ready improvements.
- Mentor senior engineers and raise the technical bar through technical leadership and influence.
Requirements
- 10+ years of experience building large-scale distributed systems, plus strong experience with LLM systems, agentic workflows, or advanced ML infrastructure.
- Proven ownership of complex, cross-cutting agentic systems spanning multiple teams or products.
- Strong engineering fundamentals across backend systems, APIs, data pipelines, and cloud infrastructure.
- Deep experience with planning, tool use, memory, and evaluation for agentic AI systems.
- Fluency with AI-assisted and agentic development workflows.
- Ability to operate in ambiguous problem spaces and deliver reliable autonomous systems.
- Ability to influence technical direction and align teams without formal authority.
- Experience with workflow engines, asynchronous processing, queues, and streaming systems.
- Preferred experience includes work in fintech or other regulated industries, founding or early technical leadership in AI products, customer-reliant autonomous systems, open-source AI contributions, fine-tuning, model optimization, and inference pipelines.
Tech Stack
Categories
About American Express
American Express builds a global payments network and issues consumer, small-business, and corporate cards, plus merchant acquiring and travel services. Revenue comes from card fees, interest and lending, discount/merchant fees, and network services. Founded in 1850 and headquartered in New York City, it operates the Amex acceptance network worldwide and offers co-branded cards and membership rewards across millions of cardmembers and merchants; ticker NYSE: AXP.