2 months ago
Remote, SwedenMid Level
Responsibilities
- Design, build, and operate reconciliation systems, including the Stack State Service backend, to detect and repair drift across Grafana Cloud stack state and configuration.
- Collaborate across Stack State Service, grafana.com, and deployment configurations to maintain reliable, observable, and resilient stack lifecycle workflows.
- Reduce deployment complexity and contribute to Stack Config Reconciliation initiatives.
- Manage rollouts for plugins, dashboards, data sources, Grafana versions, release channels, and stack-level configuration.
- Support new region and cluster rollouts and the operational processes needed to bring stacks online safely.
- Improve incident response and recovery for reconciliation failures, plugin rollout issues, stack misalignment, and Hosted Grafana integration failures.
- Partner with Product, Hosted Grafana, Infrastructure, Support, and adjacent AppCore squads on customer-impacting lifecycle work.
- Contribute to roadmap planning, technical design, on-call improvements, runbooks, dashboards, alerts, rollout controls, and recovery procedures.
- Implement maintainable backend services and systems, collaborate across departments, respond to customer feedback, and participate in technical decisions and the follow-the-sun on-call rotation.
Requirements
- At least 1 year of fully remote work experience is required.
- Some experience working on a SaaS platform and familiarity with distributed-systems concepts such as scalability, multi-tenancy, and high availability are required.
- Professional Golang experience and willingness to work across backend service and application code are required.
- Experience delivering projects from initial brainstorming through customer release is required.
- Experience writing clean, well-tested, maintainable software and executing well-defined work iteratively is required.
- Familiarity with Kubernetes in AWS, GCP, or Azure and infrastructure-as-code tooling such as Helm, Terraform, or Jsonnet is required.
- Experience participating in blameless incident response and post-incident reviews is required.
- Bonus qualifications include TypeScript/Node.js, Kubernetes control-plane patterns, operators, reconcilers, desired-state systems, Jsonnet/Tanka, Terraform, Flux, Argo, SaaS provisioning, tenancy, regional expansion, plugin rollout, customer lifecycle systems, and incident response involving configuration drift or cross-service state mismatch.
Benefits
- 100% remote work arrangement with a global culture and collaboration across time zones.
- In-person onboarding is provided.
- 30 days of annual leave per year, including 3 Grafana Shutdown Days, subject to local legislation.
- Career growth pathways, transparent communication, empowered teams, and open-source participation.
- Restricted Stock Units (RSUs) are included for all roles.
Tech Stack
About Grafana
Grafana Labs builds open-source observability tools and a managed SaaS, Grafana Cloud, used by engineering and SRE teams to monitor, visualize, and analyze telemetry. Its products include Grafana dashboards plus Loki (logs), Tempo (traces), and Mimir (metrics), offered as cloud subscriptions and enterprise software. Privately held and headquartered in New York, it serves customers such as Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce.