2 months ago
Bengaluru, IndiaStaff+
Responsibilities
- Design and implement comprehensive test strategies for traditional and AI-powered features across the Personal Health Concierge platform.
- Develop and execute test scenarios based on business requirements and acceptance criteria for provider search, facility search, symptom guidance, benefits navigation, cost estimation, claims status, and contact center handoff modules.
- Perform functional, regression, integration, and system testing for web applications and microservices.
- Validate chatbot conversations, AI-generated responses, RAG-based retrieval accuracy, prompt behavior, and healthcare-specific guardrail compliance.
- Conduct API and integration testing for provider directory, benefits and eligibility, claims, cost estimation, AI gateway, and contact center services.
- Collaborate with Product Owners, AI Architects, Developers, and Business SMEs to establish quality engineering practices and drive continuous improvement.
- Use Selenium and Jenkins to streamline testing workflows and increase coverage.
- Perform accessibility testing with JAWS to support accessibility standards compliance.
Requirements
- At least 4 years of quality engineering experience for web applications and microservices, including hands-on testing of AI-enabled applications.
- Experience with Jenkins, Postman, Selenium, Behavior Driven Development, SoapUI, system integration testing, Zephyr, Test Driven Development, and accessibility testing with JAWS.
- Preferred experience with Cucumber, AI validation and conversational testing, healthcare applications, advanced API automation, Avaya contact center integrations, and RAG testing.
- A bachelor's degree in Computer Science, Information Technology, or a closely related discipline is a desired qualification.
- CSQE or ISTQB Advanced Level Test Analyst certification is desired.
- Certification in AI or Machine Learning testing methodologies is preferred.
Tech Stack
CucumberJenkinsPostmanSelenium
Categories
About Brillio
Brillio is a privately held digital engineering and enterprise AI services firm that helps Fortune 1000 companies modernize products, data, and infrastructure. It combines consulting and managed services with an accelerator platform (ADAM) across cloud, AI, data engineering, customer experience, and infrastructure workstreams. Founded in 2014 and headquartered in Dallas, it operates delivery centers across North America, Europe, and Asia, with focus areas that include healthcare and life sciences.