1 day ago
Bengaluru, IndiaMid Level
Responsibilities
- Configure and customize ServiceNow modules, custom applications, workflows, integrations, data models, and user experiences.
- Gather requirements with cross-functional teams and translate them into technical configurations.
- Manage application releases and system upgrades with minimal disruption.
- Monitor system performance and troubleshoot issues to maintain application functionality and stability.
- Use APIs, standard tools, and low-code platforms to align SaaS solutions with business needs.
- Document configuration changes and maintain knowledge repositories.
- Participate in team discussions, contribute solutions, and provide guidance to junior team members.
Requirements
- At least 3 years of experience in ServiceNow is required.
- Proficiency in ServiceNow, including configuration and customization of its modules, is required.
- Strong understanding of APIs and integration techniques within ServiceNow environments is required.
- Experience with ServiceNow Custom Apps or App Engine and the ability to design and deliver custom applications is required.
- Familiarity with low-code development platforms and SaaS solutions is required.
- Knowledge of application releases, system upgrades, troubleshooting, and maintaining cloud-based system stability is required.
- 15 years of full-time education is required.
Benefits
- The position is based at the employer’s Bengaluru office.
Categories
Solutions Engineering
About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.