7 months ago
Responsibilities
- Develop a deep understanding of customer problems and map them to Cohere solutions.
- Own the technical relationship with public sector stakeholders and serve as their trusted technical advisor.
- Build customer proofs of concept that demonstrate the business value of Cohere’s platform.
- Lead technical discussions, customer evaluations, and deep dives into customer problems and Cohere technology.
- Design enterprise solutions using NLP technology and provide guidance on best practices.
- Represent customer needs to the Product and Engineering teams and gather feedback to improve the platform.
- Cultivate technical champions within customer organizations to drive adoption.
- Collaborate with partners on strategies to enable and accelerate their customers.
- Develop and document processes that help the Solutions Architect team scale effectively.
Requirements
- Security clearance is required.
- At least 5 years of public sector customer-facing technical pre-sales or post-sales Solutions Architect or similar experience is required.
- At least 2 years of experience architecting or deploying NLP, AI, or LLM solutions is required.
- Passion for generative AI and understanding of the strengths and weaknesses of generative LLMs and AI technologies.
- Comfort working with Python and Jupyter Notebooks.
- Excellent communication skills across executive and technical audiences.
- Ability to work effectively with ambiguity and implement high-impact processes in unstructured environments.
- Kubernetes cluster management experience is preferred.
- Networking experience, including firewalls, DNS, and certificate management, is preferred.
- Familiarity with authentication protocols or frameworks such as SAML and OAuth is preferred.
Benefits
- Open and inclusive culture and work environment
- Weekly lunch stipend, in-office lunches, and snacks
- Full health and dental benefits with a separate mental health budget
- 100% parental leave top-up for up to 6 months
- Personal enrichment benefits for arts and culture, fitness and well-being, quality time, and workspace improvement
- Remote-flexible work, offices in Toronto, New York, San Francisco, London, and Paris, plus a co-working stipend
- Six weeks of vacation, or 30 working days
Tech Stack
Categories
Solutions Engineering
About Cohere
Cohere builds large language models and an enterprise AI platform that companies use for search, summarization, and workflow automation, delivered via API or private deployments. Founded in 2019 and headquartered in Toronto, it focuses on multilingual models, data controls, and options to run across major clouds or on-premises. The business is privately held and serves security- and compliance-sensitive organizations.