3 months ago
Mexico City, MexicoMid Level
Responsibilities
- Own the technical customer lifecycle from deployment through activation.
- Understand customer technical challenges and identify effective use cases for Devin.
- Build relationships with customer engineering teams to support product integration and adoption.
- Lead demos and pilots, support integrations, and drive platform utilization.
- Implement customer-requested features and advocate for customer needs internally.
- Use customer insights and product judgment to inform the product roadmap.
- Proactively identify and resolve issues before they become blockers.
Requirements
- Fluency or native proficiency in Spanish is required.
- Strong engineering foundation from a rigorous technical environment.
- Demonstrated exceptional performance in academic, athletic, professional, or entrepreneurial pursuits.
- Ability to work independently and prioritize without direct manager instruction.
- Strong communication skills with senior engineers and executives.
- Comfort with ambiguity, intensity, and sustained effort.
- Willingness to travel 25–50%.
- Advanced proficiency in at least one modern programming language, such as Python or TypeScript, is advantageous.
- Experience writing and debugging real software systems is advantageous.
- Interest in working directly with users on high-impact technical problems is advantageous.
- Ability to learn quickly in challenging, real-world environments is advantageous.
- Early-stage startup experience or experience operating beyond a defined job description is advantageous.
Benefits
- Requires willingness to travel 25–50%.
- Customer-facing role with direct exposure to challenging, real-world technical environments.
Tech Stack
Categories
Forward Deployed
About Cognition
Cognition is an applied AI company building end-to-end software agents for engineering teams. Its flagship product, Devin, is an AI software engineer that collaborates with developers to plan tasks, write code, run tests, fix bugs, and ship changes across common tools. The company is privately held, founded in 2023, and headquartered in San Francisco.