Data 360 - Lead Forward Deployed Engineer, Italian Speaking
InformaticaResponsibilities
- Build and deploy Data 360 implementations in customer sandbox and production environments using configuration, SQL, Apex, Flow, Python, APIs, Salesforce DX, CLI, Git, Data Kits, and deployment tooling.
- Engineer ingestion, harmonization, identity resolution, data views, batch and streaming workflows, and integrations across enterprise systems.
- Design and maintain RAG, vector database, search index, embedding, and knowledge-base integrations that ground Agentforce solutions in enterprise data.
- Implement MCP and agent-to-agent communication protocols and connect Agentforce with enterprise applications and AI agents.
- Create representative test data and validate permissions, access boundaries, edge cases, failures, hierarchy behavior, and customer-scale volumes.
- Apply secure authentication, authorization, data governance, event-driven architecture, message queues, and distributed-systems practices.
- Troubleshoot ingestion, mapping, schema, identity, query, latency, API, permission, and consumption issues using logs and query evidence.
- Collaborate with architects, customers, partners, and delivery teams through implementation, code and configuration reviews, deployment, production handoff, and stabilization.
- Package reusable metadata, scripts, queries, tests, and runbooks and communicate reproducible platform gaps to Product and Support.
Requirements
- At least 5 years of experience in software engineering, data engineering, or technical implementation, including a production data solution that can be explained in detail.
- Bachelor's degree in Computer Science or equivalent practical experience.
- Hands-on experience implementing Salesforce Data 360/Data Cloud or a comparable enterprise data platform across ingestion, modeling, identity, insight, activation, and operations.
- Experience building data pipelines and integrations with technologies such as Snowflake, Databricks, BigQuery, Redshift, Kafka, cloud object storage, or enterprise MDM platforms.
- Proficiency in SQL and ability to build, debug, and optimize multi-table queries, joins, filters, transformations, and validation checks.
- Fluency in at least one of Apex, Java, Python, or JavaScript/TypeScript, with willingness to learn others.
- Understanding of data modeling, APIs, integration patterns, batch and streaming processing, and copied, federated, and Zero Copy data access.
- Experience building AI retrieval systems using vector databases, search indexes, embedding pipelines, or knowledge bases.
- Experience implementing secure service-to-service integrations using OAuth, SAML, and event-driven architectures, plus familiarity with MCP and agent-to-agent communication.
- Ability to implement and rigorously test secure data access involving permissions, entitlements, consent, user context, restricted populations, and negative test cases.
- Ability to diagnose technical problems methodically, implement against documented architectures, explain solutions to customer technical teams, and escalate appropriately to architects or security owners.
- Experience delivering alongside customers, partners, professional services, or internal implementation teams in deadline-driven environments.
- Relevant Salesforce Agentforce, Data 360, and Salesforce Platform certifications are preferred.
Benefits
- Salesforce states that its benefits and resources support balance and employee wellbeing, with AI agents and other resources intended to accelerate impact; the role is based in Italy and includes access to additional benefits and an incentive component tailored by grade level.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com