Promise

Software Engineer - AI

Promise
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7 months ago
San Francisco, CA, USAMid Level
H1B sponsor

Base Salary

$170k - $240k/yr

Responsibilities

  • Design and develop AI-powered applications and services focused on generative AI and LLMs.
  • Build reliable, production-ready services and pipelines for generative AI integrations, document parsing, model fine-tuning, and RAG systems.
  • Partner across teams to identify opportunities for AI-driven automation, efficiency, and problem solving.
  • Track advancements in AI and guide technology strategy and adoption.
  • Contribute to Promise’s AI/ML vision, goals, and roadmap as an individual contributor with meaningful ownership of technical decisions.

Requirements

  • Experience building generative AI and large language model applications is central to the role.
  • Experience with AI integrations, document parsing, model fine-tuning, and retrieval-augmented generation systems is relevant.
  • Strong technical judgment and comfort operating in ambiguous, fast-moving environments are expected.
  • Product instincts, technical depth, and ownership of technical decisions are valued.
  • Bonus qualifications include taking a product or major feature from 0 to 1, working in an early-stage or high-growth environment, founding or co-founding something, and scaling AI-powered systems beyond prototypes.
  • Candidates must be US persons and reside in the United States.

Benefits

  • 100% paid health coverage
  • Generous paid time off and sick leave
  • Lunch, snacks, and coffee provided
  • Company retreats
  • Opportunities to travel and see the impact of the work
  • Hybrid work with in-office or on-site presence at least four days per week
  • Hiring is restricted to US persons who reside in the United States
Promise

About Promise

201-500 employees

Promise builds a payment and benefits engagement platform for government agencies and regulated utilities. It enables residents to set up flexible plans, pay by multiple methods in their language, and access assistance, while agencies recover revenue and streamline collections. Founded in 2017 and headquartered in Oakland, the privately held company sells its software and services directly to public-sector departments and utilities across the United States.

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