Senior AI Agent Engineer | Moveworks
ServiceNow5 hours ago
Base Salary
$143k - $243k/yr
Responsibilities
- Own technical relationships across 5–8 enterprise customer engagements and drive adoption throughout the Moveworks implementation lifecycle.
- Architect and deliver AI solutions, integrations, workflows, and automations for customer business challenges.
- Design and build secure, performant integrations with systems including ServiceNow, Workday, Okta, and Jira.
- Advise customers on Agentic AI roadmaps and help their teams operate the platform independently.
- Synthesize customer feedback and technical gaps for Moveworks Engineering and Product teams.
- Create reusable solution templates and share implementation knowledge across the team.
- Produce architecture diagrams, solution proposals, statements of work, and other materials for technical and business audiences.
- Travel up to 25% of the time for customer-facing work.
Requirements
- 5+ years of experience in a customer-facing technical role such as Solutions Engineer, Customer Success Engineer, Solutions Architect, Implementation Consultant, or Consulting Engineer.
- Experience integrating AI into work processes, decision-making, or problem-solving.
- Demonstrated success driving technical adoption with mid-to-large enterprise customers.
- Experience designing, building, and launching full-stack workflows and automations using REST APIs, iPaaS tools, cloud functions, or scripting languages such as Python, JavaScript, or Golang.
- Strong understanding of API-based systems integration, LLM-based systems design, prompt engineering, context engineering, and data modeling.
- Ability to operate across multiple business functions and technical domains.
- Willingness and ability to travel up to 25% of the time.
- Preferred familiarity with ServiceNow, Jira Service Desk, Zendesk, Workday, or Okta.
- Preferred familiarity with Linux, Windows, and command-line environments.
- Preferred knowledge of current AI tools, frameworks, and agentic design patterns.
Benefits
- Base pay of $143,200–$243,400, plus equity when applicable, variable or incentive compensation, and benefits.
- Health plans including flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
- Flexible or remote work persona, depending on assigned work location and role eligibility.
- Regular employee position requiring travel up to 25% of the time.
Tech Stack
Categories
Solutions Engineering
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.