3 months ago
Vancouver, Canada or San Francisco, CA, USASenior
Base Salary
$190k - $265k/yr
Responsibilities
- Partner with Account Executives on active opportunities by leading technical discovery, qualifying fit, and identifying high-value automation use cases.
- Build and deliver tailored demos and proofs of concept and own the technical win through signed contracts.
- Answer technical, security, and integration questions and involve Engineering when needed.
- Scope, build, and deploy end-to-end customer pilots on the Gumloop platform.
- Train customer teams to build, iterate, and scale automations and AI agents.
- Advise customers on architecture decisions and best practices from initial engagement through production scale.
- Provide customer and deal insights to Product and Engineering for roadmap input.
- Create reusable demo environments, templates, and reference architectures.
Requirements
- Experience in a customer-facing technical role connected to the sales cycle, such as Sales Engineer, Solutions Engineer, or Solutions Architect.
- Ability to scope, prototype, and iteratively build working solutions rather than only present canned demos.
- Strong technical fundamentals with APIs, integrations, and data pipelines, plus the ability to read and write Python and JavaScript/TypeScript.
- Hands-on experience with AI/LLM-powered applications, including prompt engineering, agent architectures, evaluation, or automation frameworks.
- Ability to communicate effectively with nontechnical teams and C-suite stakeholders and translate technical capabilities into business impact.
- Preferred experience with n8n, Zapier, Make, Retool, or similar automation or agentic platforms.
- Preferred background in consulting, professional services, or implementation at a high-growth SaaS company.
- Preferred familiarity with SOC 2, SSO/SCIM, VPC deployments, and other enterprise security and compliance concerns.
Benefits
- Highly competitive salary and meaningful equity.
- Paid time off of 24 days for San Francisco employees and 20 days globally.
- $350 per month wellness benefit.
- 15 days of temporary remote-work flexibility per year.
- 401k/RRSP match of up to 6%.
- The posting distinguishes between San Francisco employee and global time-off policies.
Tech Stack
Categories
Solutions Engineering
About Gumloop
Gumloop builds an AI automation platform that lets non-technical teams design, deploy, and manage secure LLM agents and workflows, with controls for data access, model choice, and hosting in the customer’s cloud. It sells enterprise software used by marketing, sales, ops, and support to automate business processes. Founded in 2023 and based in San Francisco, it is backed by Benchmark, First Round, and Y Combinator, with customers including Shopify, Instacart, DoorDash, Webflow, Gusto, and Samsara.