1 day ago
Responsibilities
- Design, develop, implement, and support end-to-end Salesforce Marketing Cloud solutions.
- Build and manage customer journeys, email campaigns, audience segmentation, personalization, and automation processes.
- Develop responsive email templates and landing pages using HTML, CSS, AMPscript, and Server-Side JavaScript.
- Create and optimize SQL queries for audience creation, data management, reporting, and campaign execution.
- Integrate Salesforce Marketing Cloud with enterprise platforms using REST and SOAP APIs and data connectors.
- Configure and manage Email Studio, Journey Builder, Automation Studio, Mobile Studio, Contact Builder, Advertising Studio, CloudPages, and Intelligence Reports and Analytics.
- Gather requirements from business stakeholders and translate them into scalable technical solutions.
- Troubleshoot, debug, and perform root cause analysis for campaign and data issues.
- Ensure solutions follow Salesforce best practices, security standards, and governance policies.
- QA every send across devices and clients and manage rendering, deliverability, hygiene, and send-time troubleshooting.
- Build reusable templates, code libraries, and documentation.
- Partner with analytics teams to instrument tracking and support A/B and multivariate testing.
Requirements
- 6-8 years of experience in Salesforce Marketing Cloud implementation and development.
- Strong expertise across Salesforce Marketing Cloud modules and capabilities.
- Expert-level proficiency in HTML, CSS, Server-Side JavaScript, AMPscript, and SQL.
- Hands-on experience with Salesforce Marketing Cloud REST and SOAP APIs.
- Strong understanding of customer journeys, segmentation, personalization, and marketing automation best practices.
- Experience with version control, deployment processes, and environment management.
- Excellent analytical, problem-solving, communication, stakeholder management, and consulting skills.
- Salesforce Marketing Cloud Consultant and/or Developer certification is preferred.
- QA and testing experience is preferred.
- Knowledge of Salesforce CRM, Sales Cloud, and Service Cloud integrations is preferred.
- Familiarity with marketing analytics and reporting platforms is preferred.
- Ability to work independently in a remote environment and manage multiple projects and deadlines.
Benefits
- The typical hourly pay rate is $52.40-$79.33 and is negotiable based on experience and location.
- Benefits are available to contract and temporary professionals, including medical, vision, dental, life, and disability insurance.
- Eligible contract and temporary professionals may enroll in the company 401(k) plan.
- The role supports working independently in a remote environment.
- Employment is contingent upon successful completion of a background check.
About Protiviti
Protiviti is a global consulting firm that provides finance, technology, risk, compliance, and internal audit consulting and managed services to enterprises and public sector organizations. The company operates through more than 90 offices in over 25 countries and is a wholly owned subsidiary of Robert Half (NYSE: RHI). Founded in 2002 and headquartered in Menlo Park, California, it supports clients with transformation, cybersecurity, data, and regulatory initiatives.