7 hours ago
Base Salary
$180k - $248k/yr
Responsibilities
- Lead technical discovery, demonstrations, deep-dive sessions, and pre-sales and post-sales technical conversations with prospects and customers.
- Serve as the primary technical partner for key accounts from discovery through deployment, adoption, and expansion.
- Partner with Customer Success Managers and customer engineering and architecture leaders to drive adoption, renewals, and account expansion.
- Design and communicate secure, scalable architectures integrating Harvey with customer systems, workflows, and data environments.
- Address customer security, risk, compliance, and data-governance questions with Harvey’s Security and Trust and Information Security teams.
- Represent customer technical needs internally and influence product roadmap and priorities.
Requirements
- 5+ years of experience in solutions architecture, sales engineering, or similar externally facing technical roles, or a combination of software engineering and customer-facing technical experience.
- Proven experience designing and implementing enterprise solutions in SaaS, cloud, or AI/ML environments.
- Experience partnering with Account Executives and post-sales teams to drive enterprise adoption, renewals, and expansion.
- Meaningful experience engaging executives and C-suite stakeholders and presenting complex technical concepts for strategic decision-making.
- Experience working with customer security, risk, and compliance stakeholders, ideally in a SaaS or AI platform context.
- Strong communication skills and the ability to translate between technical and non-technical audiences.
- Curiosity about AI and comfort working in a fast-moving environment with evolving products and customer use cases.
Categories
Solutions Engineering
About Harvey
Harvey builds domain-specific generative AI for legal and other professional services, delivered as an enterprise platform and APIs to automate contract analysis, due diligence, compliance, and litigation workflows. Founded in 2022 and headquartered in San Francisco, it sells to law firms and corporate legal departments on enterprise agreements; investors include Sequoia Capital and OpenAI. Customers include multiple Am Law 100 firms and Fortune 500 companies’ legal teams.