City of New York

CRM Leased Housing Senior Developer

City of New York
Apply
2 months ago

Responsibilities

  • Design and implement Siebel CRM features for tenant leasing, rent subsidy calculations, landlord management, and certification workflows compliant with HUD Leased Housing guidelines.
  • Translate housing-authority business requirements into scalable technical configurations and workflows.
  • Optimize system performance and data integrity while providing technical support and troubleshooting.
  • Manage development project timelines, resource allocation, and work assignments.
  • Integrate Siebel CRM with internal systems and third-party applications using EAI processes, web services, and data maps.
  • Develop Siebel interfaces using XML Converter, Integration Objects, and Web Services for bidirectional data flow.
  • Schedule and monitor batch jobs, workflows, and EIM processes.
  • Develop automated SRF deployment pipelines across development, test, staging, and production environments.
  • Implement data masking and tokenization strategies for PII compliance.
  • Partner with infrastructure, security, and enterprise architecture teams to implement two-factor authentication, IP-based restrictions, and session security policies.

Requirements

  • Bachelor's degree in computer science, information systems, engineering, mathematics, or a related field plus six years of satisfactory related experience.
  • Alternatively, a bachelor's degree in any field plus ten years of satisfactory related experience.
  • Equivalent education and/or experience may satisfy the stated qualifications.
  • Experience must relate to enterprise architecture, solutions architecture, network architecture, and/or IT infrastructure systems.
  • Specialized knowledge of Leased Housing programs and HUD guidelines is expected.

Benefits

  • Choice of medical coverage plans.
  • Deferred compensation plans.
  • Defined pension benefit plan through the New York City Employees’ Retirement System (NYCERS).

Categories

City of New York

About City of New York

5,001-10,000 employees
Contact me