Senior Software Engineer — Customer Files Orchestration
Thomson Reuters1 day ago
Base Salary
$95k - $176k/yr
Responsibilities
- Own the Customer Files Orchestration Service end-to-end from system design and implementation through deployment, scaling, and operation.
- Design distributed workflows using durable state, idempotent processing, consistency models, delivery guarantees, leases, heartbeats, and asynchronous service boundaries.
- Build fair queuing, rate limiting, backpressure, circuit breaking, dead-letter handling, and autoscaling for multi-tenant workloads.
- Design and maintain versioned, documented, backward-compatible file and workspace APIs.
- Participate in primary on-call, lead incident response, improve observability and tracing, and eliminate operational toil.
- Mentor engineers through code and design reviews and collaborate with storage, extraction, indexing, connectors, and front-end teams.
Requirements
- Bachelor's or master's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- 5+ years building production software and owning significant components of systems used by real customers.
- Extensive production experience with AWS and Python, including Python concurrency and asyncio.
- Production Kubernetes experience, including tuning KEDA autoscaling and resource requests and debugging production failures.
- Experience with large-scale orchestration or data pipelines spanning multiple service boundaries and handling retries, partial failure, and long-running work.
- Hands-on understanding of consistency models, at-least-once and exactly-once delivery, idempotency, queues, fair queuing, rate limiting, backpressure, API design, testing, observability, CI/CD, and infrastructure-as-code.
- Experience carrying operational ownership for production systems, including on-call, incident debugging, and remediation.
- Preferred qualifications include document management systems, extraction, OCR, large files, Kafka or MSK, SQS, Temporal, Step Functions, retrieval or embedding pipelines, legal industry experience, and team topologies.
Benefits
- Flexible hybrid work model for office-based roles.
- Work-from-anywhere flexibility for up to 8 weeks per year and supportive work-life policies.
- Comprehensive benefits including flexible vacation, mental health days, Headspace, retirement savings, tuition reimbursement, incentive programs, and wellbeing resources.
- US benefits include health, dental, vision, disability, life insurance, 401(k) with company match, paid holidays, parental and sabbatical leave, and various optional insurance and savings programs.
- Two paid volunteer days annually and opportunities for pro-bono consulting and ESG initiatives.
Tech Stack
Categories
About Thomson Reuters
Thomson Reuters builds research platforms, workflow software, and data services for legal, tax and accounting, compliance, and government professionals, and operates the Reuters global news service. Flagship products include Westlaw for legal research and ONESOURCE and Checkpoint for tax and accounting, sold primarily via subscriptions and enterprise licenses. A public company headquartered in Toronto, it was formed in 2008 by combining Thomson Corporation and Reuters Group and is listed on the TSX and Nasdaq as TRI.