Technical Architect
Salesforce1 day ago
Remote, BrazilSenior
Responsibilities
- Deliver end-to-end Salesforce Marketing Cloud solutions aligned with client requirements.
- Lead discovery sessions and design workshops and translate client needs into technical designs.
- Implement and configure Salesforce Marketing Cloud products, including Journey Builder, Email Studio, Mobile Studio, Marketing Cloud Advanced, Personalization, Data Cloud, and Intelligence.
- Integrate Salesforce Marketing Cloud with external systems using APIs, AMPscript, SSJS, MuleSoft, and custom ETL solutions.
- Partner with stakeholders to ensure high-quality technical delivery and client satisfaction.
- Explain complex technical concepts to technical and non-technical audiences.
- Build trusted client relationships and identify opportunities for further engagement.
- Manage and prioritize multiple client engagements.
Requirements
- Experience implementing, configuring, and custom-developing Salesforce Marketing Cloud solutions.
- Strong knowledge of Email Studio, Journey Builder, Automation Studio, Data Cloud, and/or Personalization.
- Experience with AMPscript and SSJS scripting.
- Experience integrating Marketing Cloud with other systems through APIs.
- Strong communication and interpersonal skills for working with internal teams and external clients.
- Ability to manage and prioritize multiple client engagements.
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
- Salesforce Marketing Cloud certifications such as Marketing Cloud Email Specialist, Marketing Cloud Admin, Marketing Cloud Consultant, or Marketing Cloud Personalization are preferred.
- Familiarity with Agile or hybrid project delivery methodologies is preferred.
Benefits
- Salesforce provides benefits and resources intended to support balance and employee well-being.
- Salesforce offers an inclusive, equal-opportunity workplace and reasonable accommodations during the application or recruiting process.
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.