4 hours ago
Responsibilities
- Serve as a trusted technical advisor and primary technical contact for Enterprise customers.
- Guide customers through Chromatic and Storybook integration, onboarding, training, education, and adoption.
- Troubleshoot technical issues and design tailored customer solutions.
- Implement and maintain Enterprise integrations, including SSO setups.
- Partner with Developer Experience, Customer Success, Sales, product, and engineering teams to support customer outcomes and expansion.
- Improve internal workflows, communicate customer feedback, and coordinate cross-departmental efforts.
Requirements
- At least 4 years of experience in a customer-facing technical role such as Solutions Engineer or Professional Services Engineer.
- Strong frontend background and familiarity with modern JavaScript tools and frameworks such as Webpack and React.
- Experience with Storybook and/or Chromatic is preferred.
- Strong problem-solving, communication, interpersonal, organization, prioritization, and time-management skills.
- Ability to explain complex technical concepts and build relationships with technical and non-technical stakeholders.
- Experience in a B2B SaaS or developer tools company is a plus.
Benefits
- Fully remote position.
- Candidates are prioritized in EMEA, with consideration for candidates in the US or Canada Eastern Time Zone.
- Equity is included in the compensation package.
Tech Stack
Categories
Solutions Engineering
About Chromatic
Chromatic builds a SaaS platform for frontend teams to test, review, and approve UI components built with Storybook. Its tools provide visual regression testing, preview environments, and workflow approvals to prevent broken interfaces from shipping. Thousands of teams—including BBC, Shopify, and Adobe—use Chromatic alongside Storybook to map component states and streamline UI quality checks before release.