3 hours ago
Base Salary
$185k - $230k/yr
Responsibilities
- Lead discovery, technical qualification, architecture, proofs of concept, and technical wins for Voice Agent opportunities through production.
- Explain how customer telephony stacks, including SIP trunks, PBX, and CCaaS, connect to voice agents and Deepgram.
- Build demos, reference agents, and integration patterns across LLMs, telephony, CCaaS platforms, and orchestration frameworks.
- Own a quota tied to Voice Agent growth and manage pipeline and forecasting.
- Create positioning, competitive battlecards, objection handling, and sales enablement for Account Executives.
- Translate customer and deal patterns into requirements for APIs, SDKs, and documentation.
- Partner with CCaaS, telephony, and LLM providers on joint solutions and co-selling initiatives.
Requirements
- At least 7 years of experience in customer-facing technical roles such as solutions engineering, sales engineering, solutions architecture, or forward-deployed engineering.
- Hands-on voice-agent experience with telephony integrations, orchestration, tool calling, real-time streaming pipelines, STT, TTS, and LLMs.
- Experience building demos, proofs of concept, or production integrations in Python, Node.js, or similar technologies.
- Track record in revenue-tied roles measured by technical wins, pipeline, or quota.
- Experience leading complex enterprise deals involving platform engineers, CX leaders, and other stakeholders.
- Ability to communicate technical call flows and executive-level cost-per-minute business cases.
- Experience with voice-agent platforms or frameworks such as Pipecat, LiveKit, Vapi, Retell, or OpenAI Realtime is preferred.
- Contact-center experience with Genesys, NICE, Five9, Amazon Connect, Talkdesk, or similar is preferred.
- Experience with individual or overlay quotas, MCP servers, agent harnesses, CLI tools, open-source contributions, Challenger or similar sales methodology, and self-serve and enterprise sales motions is preferred.
About Deepgram
Deepgram builds Voice AI infrastructure for developers, offering speech-to-text, text-to-speech, and voice agent tooling through real-time APIs and deployable on-prem software. Privately held and founded in 2015, the company is headquartered in San Francisco. Customers such as Twilio, Cloudflare, and Jack in the Box use its models to power production voice features; products include Nova-3 STT, Aura TTS, and a Voice Agent API.