23 hours ago
Remote, United States or Boston, MA, USAStaff+
Base Salary
$149k - $223k/yr
Responsibilities
- Partner with Sales, Solution Consulting, Product Management, and Customer Success on strategic AI opportunities.
- Lead customer discovery workshops, business process analysis, AI use-case definition, requirements gathering, feasibility validation, and solution scoping.
- Design and present end-to-end AI, integration, data flow, deployment, and operational architectures.
- Assess data quality, governance, security, scalability, infrastructure requirements, risks, dependencies, and implementation complexity.
- Lead architecture during implementation, mentor delivery teams, participate in governance reviews, and resolve technical roadblocks.
- Develop AI delivery standards, methodologies, reusable accelerators, reference architectures, service offerings, and implementation tooling.
- Lead internal enablement programs and coach Solution Architects, Implementation Consultants, Business Solutions Managers, Project Managers, and Program Managers.
- Evaluate emerging AI technologies, shape PTC’s AI services strategy, and serve as an AI thought leader within Professional Services and customer engagements.
Requirements
- 10+ years of experience in enterprise software consulting, solution architecture, professional services, or systems engineering.
- 5+ years leading complex enterprise transformations involving cloud, data, analytics, automation, or AI technologies.
- Hands-on experience with LLMs, multi-agent systems, prompt engineering, vector databases, LangChain, and LangGraph.
- Demonstrated experience taking AI solutions from concept through production deployment and supporting both pre-sales and implementation delivery.
- Proficiency in Python, SQL, and at least one additional language such as Java, Go, or TypeScript.
- Experience with large-scale data technologies such as Spark and Kafka, plus data architecture fundamentals.
- Strong data science capabilities and understanding of enterprise architecture, data architecture, API integration patterns, cloud platforms, security and governance frameworks, and infrastructure design.
- Experience with architectural and technical solution documentation, large-scale enterprise deployments, digital transformation programs, and senior customer stakeholders.
- Strong preference for experience in manufacturing, industrial products, automotive, aerospace and defense, medical devices, high tech, or field service operations.
- Highly preferred experience with CAD, PLM, SLM, ALM, digital thread initiatives, engineering and product development processes, or service lifecycle management.
- Excellent executive communication, presentation, consultative problem-solving, collaboration, and influence-without-authority skills.
Benefits
- Annual performance-based bonus eligibility and participation in PTC’s employee share purchase program, with certain roles potentially eligible for equity programs.
- Medical, dental, and vision insurance; paid time off and sick leave; tuition reimbursement; 401(k) contributions and employer match; flexible spending accounts; life insurance; and disability coverage.
- Office-assigned employees may receive a commuter subsidy.
- PTC recruits on a rolling basis, and applications are accepted until the opportunity is filled.
Categories
Solutions Engineering
About PTC
PTC is a public software company that provides CAD, PLM, IoT, and AR platforms for manufacturers, including Creo, Windchill, ThingWorx, Vuforia, and the Onshape SaaS CAD system. It sells enterprise subscriptions and services that help industrial companies design products, manage lifecycles, and connect equipment and service operations. Founded in 1985 and headquartered in Boston, it trades on Nasdaq (PTC) and serves global discrete manufacturing and industrial markets.